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| 1.   | Fact Sheet/FAQs: 10 Patient Safety Tips for Hospitals. |
| | Rockville, MD: Agency for Healthcare Research and Quality; 2007. AHRQ Publication No. 07-P004. |
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| 2.   | Measurement Tool/Indicator: 2005 ISMP Medication Safety Self Assessment® for Antithrombotic Therapy in Hospitals. |
| | Huntingdon Valley, PA: Institute for Safe Medication Practices; 2005. |
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| 3.   | Glossary: PSNet Glossary. |
| | AHRQ Patient Safety Network. |
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| 4.   | Measurement Tool/Indicator: Prevention Quality Indicators Download. |
| | AHRQ Quality Indicators. Rockville, MD: Agency for Healthcare Research and Quality; September 2005. |
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| 5.   | Toolkit: Making Strides in Safety. |
| | Chicago, IL: American Medical Association. |
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| 6.   | Toolkit: Patient Safety Toolbox for States. |
| | Portland, ME: National Academy for State Health Policy. |
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| 7.   | Tools/Toolkit: PHA Correct Site Surgery. |
| | Partnership for Health & Accountability, Georgia Hospital Association. |
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| 8.   | Toolkit: Apologies for Medical Errors. |
| | American College of Physician Executives. |
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| 9.   | Fact Sheet/FAQs: Quick Tips—When Planning for Surgery. |
| | Rockville, MD: Agency for Healthcare Research and Quality; 2002. AHRQ Publication No. 01-0040d. |
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| 10.   | Measurement Tool/Indicator: Patient Safety Indicators Download. |
| | AHRQ Quality Indicators. Rockville, MD: Agency for Healthcare Research and Quality; [updated] June 2009. |
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| 11.   | Measurement Tool/Indicator: Inpatient Quality Indicators Download. |
| | AHRQ Quality Indicators. Rockville, MD: Agency for Healthcare Research and Quality; September 2005. |
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| 12.   | Glossary: MERS-TM Glossary. |
| | Medical Event Reporting System for Transfusion Medicine (MERS-TM). |
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| 13.   | Fact Sheet/FAQs: Look Alike/Sound Alike Drugs. |
| | The Joint Commission. |
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| 14.   | Toolkit: National Center for Patient Safety Falls Toolkit 2004. |
| | Ann Arbor, MI: National Center for Patient Safety; 2004. |
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| 15.   | Fact Sheet/FAQs: Oral Dosage Forms that Should Not Be Crushed. |
| | Mitchell JF. Institute for Safe Medication Practices. |
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| 16.   | Fact Sheet/FAQs: ISMP's List of High-Alert Medications. |
| | Institute for Safe Medication Practices. 2008. |
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| 17.   | Fact Sheet/FAQs: Patient Education Pages. |
| | Journal of Patient Safety. |
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| 18.   | Measurement Tool/Indicator: Patient Safety Culture Surveys. |
| | Rockville, MD: Agency for Healthcare Research and Quality; April 2009. |
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| 19.   | Tools/Toolkit: Safe Critical Care Project: Testing Improvement Strategies. |
| | Nashville, TN: Hospital Corporation of America; 2006. |
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| 20.   | Measurement Tool/Indicator: Pediatric Quality Indicators Download. |
| | AHRQ Quality Indicators. Rockville, MD: Agency for Healthcare Research and Quality; March 2007. |