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BOOK/REPORTclassic
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2011.
Oakbrook Terrace, IL: The Joint Commission; September 2011.
BOOK/REPORT
HealthGrades Seventh Annual Patient Safety in American Hospitals Study.
Golden, CO: HealthGrades, Inc.; March 2010.
BOOK/REPORT
Achieving an Exceptional Patient and Family Experience of Inpatient Hospital Care.
Balik B, Conway J, Zipperer L, Watson J. Cambridge, MA: Institute for Healthcare Improvement; 2011.
BOOK/REPORT
Patient Safety in Canada: An Update.
Ottawa, ON, Canada: Canadian Institute for Health Information; August 14, 2007.
BOOK/REPORT
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2009.
Oakbrook Terrace, IL: The Joint Commission; January 2010.
BOOK/REPORT
HealthGrades Sixth Annual Patient Safety in American Hospitals Study.
Golden, CO: HealthGrades, Inc.; April 2009. 
BOOK/REPORT
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2012.
Oakbrook Terrace, IL: The Joint Commission; September 2012.
BOOK/REPORT
Safer Hospital Care: Strategies for Continuous Innovation.
Raheja D. New York, NY: Productivity Press; 2011. ISBN: 9781439821022.
BOOK/REPORT
The First Annual HealthGrades Pediatric Patient Safety in American Hospitals Study.
Reed K, May R. Golden, CO: Health Grades, Inc; 2010.
BOOK/REPORT
2009 National Healthcare Quality Report.
Rockville, MD: Agency for Healthcare Research and Quality; March 2010. AHRQ Publication No. 10-0003.
BOOK/REPORT
Meeting the Joint Commission's 2013 National Patient Safety Goals.
Oakbrook Terrace, IL: The Joint Commission; September 2012. ISBN: 9781599407555.
BOOK/REPORTclassic
Safe Patients, Smart Hospitals: How One Doctor's Checklist Can Help Us Change Health Care from the Inside Out.
Pronovost P, Vohr E. New York, NY: Hudson Street Press; 2010. ISBN: 9781594630644.
BOOK/REPORT
HealthGrades Quality Study: Fifth Annual Patient Safety in American Hospitals Study.
Golden, CO: HealthGrades, Inc.; April 2008. 
BOOK/REPORT
Through the Eyes of the Workforce: Creating Joy, Meaning, and Safer Health Care.
Roundtable on Joy and Meaning in Work and Workforce Safety, The Lucian Leape Institute. Boston, MA: National Patient Safety Foundation; 2013.
BOOK/REPORT
First, Do Less Harm: Confronting the Inconvenient Problems of Patient Safety.
Koppel R, Gordon S, ed. Ithaca, NY: Cornell University Press; 2012. ISBN: 9780801450778.
BOOK/REPORT
Health Care Leader Action Guide to Reduce Avoidable Readmissions.
Osei-Anto A, Joshi M, Audet AJ, Berman A, Jencks SF. New York, NY: The Commonwealth Fund, The John Hartford Foundation, Health Research and Educational Trust; January 25, 2010.
BOOK/REPORT
HSMR: A New Approach for Measuring Hospital Mortality Trends in Canada.
Ottawa, ON, Canada: Canadian Institute for Health Information; 2007. ISBN: 9781554651849.
BOOK/REPORT
Improving Communication During Transitions of Care.
Oakbrook Terrace, IL: Joint Commission Resources; 2010. ISBN: 9781599404097.
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