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COMMENTARY
Difficult Encounters: A CMO and CNO Respond
Ring EJ, Hirsch JE. AHRQ WebM&M [serial online]. October 2009.
COMMENTARY
Do Not Disturb!
Duffy FD, Cassel CK. AHRQ WebM&M [serial online]. October 2007.
STUDYclassic
Operating room teamwork among physicians and nurses: teamwork in the eye of the beholder.
Makary MA, Sexton JB, Freischlag JA, et al. J Am Coll Surg. 2006;202:746-752.
COMMENTARY
Understanding medication safety in healthcare settings: a critical review of conceptual models.
Liu W, Manias E, Gerdtz M. Nurs Inq. 2011;18:290-302.
STUDY
Professionalism: a necessary ingredient in a culture of safety.
DuPree E, Anderson R, McEvoy MD, Brodman M. Jt Comm J Qual Patient Saf. 2011;37:447-455.
STUDY
Role of medical students in preventing patient harm and enhancing patient safety.
Seiden SC, Galvan C, Lamm R. Qual Saf Health Care. 2006;15:272-276.
STUDY
Health care workers as second victims of medical errors.
Edrees HH, Paine LA, Feroli ER, Wu AW. Pol Arch Med Wewn. 2011;121:101-108.
REVIEW
Intimidation: a concept analysis.
Lamontagne C. Nurs Forum. 2010;45:54-65.
COMMENTARY
In Conversation with...Allan Frankel, MD
AHRQ WebM&M [serial online]. July 2006.
COMMENTARY
Developing a medication patient safety program — infrastructure and strategy.
Mark SM, Weber RJ. Hosp Pharm. 2007;42:149-156.
STUDY
Bullying of junior doctors prevails in Irish health system: a bitter reality.  
Cheema S, Ahmad K, Giri SK, Kaliaperumal VK, Naqvi SA. Ir Med J. 2005;98:274-275.
COMMENTARY
Learning accountability for patient outcomes.
Pronovost PJ. JAMA. 2010;304:204-205.
BOOK/REPORT
Consumer Guide to Adverse Health Events.
St. Paul, MN: Minnesota Department of Health; January 2009.
MULTI-USE WEBSITE
BOOSTing Care Transitions Resource Room.
Project BOOST (Better Outcomes for Older adults through Safe Transitions), Society of Hospital Medicine.
AWARD RECIPIENT
Building and sustaining a systemwide culture of safety.
Yates GR, Bernd DL, Sayles SM, Stockmeier CA, Burke G, Merti GE. Jt Comm J Qual Patient Saf. 2005;31:684-689.
MISSOURI MEETING/CONFERENCE
The Second Victim Experience: Train-the-Trainer Workshop.
Center for Patient Safety. June 11, 2013; University of Missouri Health System Health System, Columbia, MO.
STUDY
The nature and causes of unintended events reported at 10 internal medicine departments.
Lubberding S, Zwaan L, Timmermans DR, Wagner C. J Patient Saf. 2011;7:224-231.
NEWSPAPER/MAGAZINE ARTICLE
Fixing America's hospitals.
Newsweek. October 16, 2006:44-68, 72.
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