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NEWSPAPER/MAGAZINE ARTICLE
No bad apples.
Thrall TH. Hosp Health Netw. December 2008.
STUDY
An organizational assessment of disruptive clinician behavior: findings and implications.
Walrath JM, Dang D, Nyberg D. J Nurs Care Qual. 2013;28:110-121.
COMMENTARY
Perspective: a culture of respect—part 1 and part 2.
Leape LL, Shore MF, Dienstag JL, et al. Acad Med. 2012;87:845-858.
BOOK/REPORT
Strategies for Addressing Health Care Worker Fatigue.
Oakbrook Terrace, IL: Joint Commission Resources; 2008. ISBN: 9781599402291.
NEWSPAPER/MAGAZINE ARTICLE
Disruptive physicians.
Sandrick K. Trustee. November 2009.
BOOK/REPORT
Pulse Report 2009: Safety Culture: Staff Perspectives on American Health Care.
South Bend, IN: Press Ganey Associates, Inc: 2009.
BOOK/REPORT
Patient Safety: An Engineering Approach.
Dhillon BS. New York, NY: CRC Press; 2011. ISBN: 9781439873861.
ORGANIZATIONAL POLICY/GUIDELINES
Preventing violence in the health care setting.
Sentinel Event Alert. June 3, 2010;(45):1-3.
MISSOURI MEETING/CONFERENCE
The Second Victim Experience: Train-the-Trainer Workshop.
Center for Patient Safety. June 11, 2013; University of Missouri Health System Health System, Columbia, MO.
STUDY
Health care workers as second victims of medical errors.
Edrees HH, Paine LA, Feroli ER, Wu AW. Pol Arch Med Wewn. 2011;121:101-108.
STUDY
Practically speaking: rethinking hand hygiene improvement programs in health care settings.
Son C, Chuck T, Childers T, et al. Am J Infect Control. 2011;39:716-724.
NEWSPAPER/MAGAZINE ARTICLE
Making hospitals accountable.
Peters PG Jr. Regulation. Summer 2009;32:30-36.
STUDY
The association of workflow interruptions and hospital doctors' workload: a prospective observational study.
Weigl M, Müller A, Vincent C, Angerer P, Sevdalis N. BMJ Qual Saf. 2012;21:399-407.
COMMENTARY
The ongoing quality improvement journey: next stop, high reliability.
Chassin MR, Loeb JM. Health Aff (Millwood). 2011;30:559-568.
NEWSPAPER/MAGAZINE ARTICLE
For all the right reasons.
Hagland M. Healthc Informatics. 2009;26:40-44.
COMMENTARY
Ashamed to admit it: owning up to medical error.
Ofri D. Health Aff (Millwood). 2010;29:1549-1551.
TOOLKIT
Wristband Standardization Initiative.
Austin, TX: Texas Hospital Association; October 2008.
STUDY
Hospital governance and the quality of care.
Jha AK, Epstein AM. Health Aff (Millwood). 2010;29:182-187.
NEWSPAPER/MAGAZINE ARTICLE
Effective use of medication-related decision support in CPOE.
Metzger JB, Welebob E, Turisco F, Classen DC. Patient Saf Qual Healthc. Sept/Oct 2008;5:16-24.
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