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COMMENTARY
The normalization of deviance in healthcare delivery.
Banja J. Bus Horiz. 2010;53:139-148.
COMMENTARY
The Preventable Harm Index: an effective motivator to facilitate the drive to zero.
Brilli RJ, McClead RE Jr, Davis T, Stoverock L, Rayburn A, Berry JC. J Pediatr. 2010;157:681-683.
STUDY
Healthcare climate: a framework for measuring and improving patient safety.
Zohar D, Livne Y, Tenne-Gazit O, Admi H, Donchin Y. Crit Care Med. Crit Care Med. 2007;35:1312-1317.
NEWSPAPER/MAGAZINE ARTICLE
High-reliability organizations (HROs): What they know that we don't (Part II).
ISMP Medication Safety Alert! Acute Care Edition. July 28, 2005;10:1-3.
STUDY
Evaluation of organizational culture among different levels of healthcare staff participating in the Institute for Healthcare Improvement's 100,000 Lives Campaign.
Sinkowitz-Cochran RL, Garcia-Williams A, Hackbarth AD, et al. Infect Control Hosp Epidemiol. 2012;33:135-143.
STUDY
Struggling to invent high-reliability organizations in health care settings: insights from the field.
Dixon NM, Shofer M. Health Serv Res. 2006;41(4 Pt 2):1618-1632.June 6, 2006 E-pub.
BOOK/REPORT
Improving the Reliability of Health Care.
Nolan T, Resar R, Haraden C, Griffin FA. Boston, MA: Institute for Healthcare Improvement; 2004.
STUDY
Identifying organizational cultures that promote patient safety.
Singer SJ, Falwell A, Gaba DM, et al. Health Care Manage Rev. 2009;34:300-311.
STUDY
Organisational culture: variation across hospitals and connection to patient safety climate.
Speroff T, Nwosu S, Greevy R, et al. Qual Saf Health Care. 2010;19:592-596.
SPECIAL OR THEME ISSUE
Improving the Health Care Work Environment.
Jt Comm J Qual Patient Saf. November 2007;33(suppl 1):3-84.
COMMENTARY
Developing a medication patient safety program — infrastructure and strategy.
Mark SM, Weber RJ. Hosp Pharm. 2007;42:149-156.
COMMENTARY
Advancing nursing home quality through quality improvement itself.
Werner RM, Konetzka RT. Health Aff (Millwood). 2010;29:81-86.
COMMENTARY
Journey to no preventable risk: The Baylor Health Care System patient safety experience.
Kennerly D, Richter KM, Good V, Compton J, Ballard DJ. Am J Med Qual. 2011;26:43-52.
MEETING/CONFERENCE PROCEEDINGS
The 2012 Fifth International High Reliability Conference Proceedings.
Oakbrook Terrace, IL: Joint Commission; May 21–23, 2012.
STUDY
Medical error reduction: the effect of employee satisfaction with organizational support.
Lee D, Lee SM, Schniederjans MJ. Serv Ind J. 2011;31:1311-1325.
STUDY
Ethics, oversight and quality improvement initiatives.
Taylor HA, Pronovost PJ, Sugarman J. Qual Saf Health Care. 2010;19:271-274.
REVIEW
Intimidation: a concept analysis.
Lamontagne C. Nurs Forum. 2010;45:54-65.
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