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STUDY
Approaches to reducing the most important patient errors in primary health-care: patient and professional perspectives.
Buetow S, Kiata L, Liew T, Kenealy T, Dovey S, Elwyn G. Health Soc Care Community. 2010;18:296-303.
STUDY
Medication prescribing and monitoring errors in primary care: a report from the Practice Partner Research Network.
Wessell AM, Litvin C, Jenkins RG, Nietert PJ, Nemeth LS, Ornstein SM. Qual Saf Health Care. 2010;19:e21. 
STUDY
Safety incidents in family medicine.
O'Beirne M, Sterling PD, Zwicker K, Hebert P, Norton PG. BMJ Qual Saf. 2011;20:1005-1010.
STUDY
Feasibility of centre-based incident reporting in primary healthcare: the SPIEGEL study.
Zwart DL, Steerneman AH, van Rensen EL, Kalkman CJ, Verheij TJ. BMJ Qual Saf. 2011;20:121-127.
STUDY
How do physicians conduct medication reviews?
Tarn DM, Paterniti DA, Kravitz RL, Fein S, Wenger NS. J Gen Intern Med. 2009;24:1296-1302.
STUDY
Improving medication reconciliation in the outpatient setting.
Varkey P, Cunningham J, Bisping S. Jt Comm J Qual Patient Saf. 2007;33:286-292.
STUDY
The management of test results in primary care: does an electronic medical record make a difference?
Elder NC, McEwen TR, Flach J, Gallimore J, Pallerla H. Fam Med. 2010;42:327-333.
STUDY
Harm caused by adverse events in primary care: a clinical observational study.
Wetzels R, Wolters R, van Weel C, Wensing M. J Eval Clin Pract. 2009;15:323-327.
STUDY
Patient safety in out-of-hours primary care: a review of patient records.
Smits M, Huibers L, Kerssemeijer B, de Feijter E, Wensing M, Giesen P. BMC Health Serv Res. 2010;10:335.
STUDY
Implementation of a medication reconciliation process in an ambulatory internal medicine clinic.
Nassaralla CL, Naessens JM, Chaudhry R, Hansen MA, Scheitel SM. Qual Saf Health Care. 2007;16:90-94.
COMMENTARY
Processes for effective communication in primary care.
Weiner SJ, Barnet B, Cheng TL, Daaleman TP. Ann Intern Med. 2005;142:709-714.
STUDY
Alternatives to potentially inappropriate medications for use in e-prescribing software: triggers and treatment algorithms.
Hume AL, Quilliam BJ, Goldman R, Eaton C, Lapane KL. BMJ Qual Saf. 2011;20:875-884.
STUDY
Experience with a trigger tool for identifying adverse drug events among older adults in ambulatory primary care.
Singh R, McLean-Plunckett EA, Kee R, et al. Qual Saf Health Care. 2009;18:199-204.  
STUDY
Adverse drug events in general practice patients in Australia.
Miller GC, Britt HC, Valenti L. Med J Aust. 2006;184:321-324.
NEWSPAPER/MAGAZINE ARTICLE
Rx for medication errors.
Friedley NJ. Med Econ. October 17, 2008;85:34-38.
STUDY
Organizational culture, team climate and diabetes care in small office-based practices.
Bosch M, Dijkstra R, Wensing M, van der Weijden T, Grol R. BMC Health Serv Res. 2008;8:180.
STUDY
Communication and collaboration: it's about the pharmacists, as well as the physicians and nurses.
Holden LM, Watts DD, Walker PH. Qual Saf Health Care. 2010;19:169-172.
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