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STUDY
Patient whiteboards as a communication tool in the hospital setting: A survey of practices and recommendations.
Sehgal NL, Green A, Vidyarthi AR, Blegen MA, Wachter RM. J Hosp Med. 2010;5:234-239.
STUDY
Patterns of nurse–physician communication and agreement on the plan of care.
O'Leary KJ, Thompson JA, Landler MP, et al. Qual Saf Health Care. 2010;19:195-199.
STUDYclassic
Hospital readmissions: physician awareness and communication practices.
Roy CL, Kachalia A, Woolf S, et al. J Gen Intern Med. 2009;24:374-380.
STUDY
Improving teamwork on general medical units: when teams do not work face-to-face.
McComb SA, Henneman EA, Hinchey KT, et al. Jt Comm J Qual Patient Saf. 2012;38:471-478.
REVIEW
Coordinating care across diseases, settings, and clinicians: a key role for the generalist in practice.
Stille CJ, Jerant A, Bell D, Meltzer D, Elmore JG. Ann Intern Med. 2005;142:700-708.
STUDY
Standardizing hospital discharge planning at the Mayo Clinic.
Holland DE, Hemann MA. Jt Comm J Qual Patient Saf. 2011;37:29-36.
COMMENTARY
Critical conversations: a call for a nonprocedural "time out."
Sehgal NL, Fox M, Sharpe BA, Vidyarthi AR, Blegen M, Wachter RM. J Hosp Med. 2011;6:157-162.
STUDY
A relational leadership perspective on unit-level safety climate.
Thompson DN, Hoffman LA, Sereika SM, et al. J Nurs Adm. 2011;41:479-487.
STUDY
Assessing and improving safety culture throughout an academic medical centre: a prospective cohort study.
Paine LA, Rosenstein BJ, Sexton JB, Kent P, Holzmueller CG, Pronovost PJ. Qual Saf Health Care. 2010;19:547-554.
STUDY
Predictors of likelihood of speaking up about safety concerns in labour and delivery.
Lyndon A, Sexton JB, Simpson KR, Rosenstein A, Lee KA, Wachter RM. BMJ Qual Saf. 2012;21;791-799.
STUDY
Impact of a pharmacist-facilitated hospital discharge program: a quasi-experimental study.
Walker PC, Bernstein SJ, Tucker Jones JN, et al. Arch Intern Med. 2009;169:2003-2010.
COMMENTARY
Implementing handoff communication.
Ardoin KB, Broussard L. J Nurses Staff Dev. 2011;27:128-135.
COMMENTARY
Time to sign off on signout.
Stein DM, Stetson PD. Acad Med. 2011;86:804-806.
STUDY
Family-centered rounds on pediatric wards: a PRIS network survey of US and Canadian hospitalists.
Mittal VS, Sigrest T, Ottolini MC, et al. Pediatrics. 2010;126:37-43.
STUDYclassic
Outcomes of care by hospitalists, general internists, and family physicians. 
Lindenauer PK, Rothberg MB, Pekow PS, Kenwood C, Benjamin EM, Auerbach AD. N Engl J Med. 2007;357:2589-2600.
BOOK/REPORT
Improving America's Hospitals: The Joint Commission's Report on Quality and Safety 2008.
Oakbrook Terrace, IL: The Joint Commission; November 2008.
REVIEW
A systematic review of failures in handoff communication during intrahospital transfers.
Ong MS, Coiera E. Jt Comm J Qual Patient Saf. 2011;37:274-284.
COMMENTARY
A leadership initiative to improve communication and enhance safety.
Donahue M, Miller M, Smith L, Dykes P, Fitzpatrick JJ. Am J Med Qual. 2011;26:206-211.
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