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Organizational Behaviorists
PATIENT SAFETY PRIMERS
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Organizational Behaviorists
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COMMENTARY
Do Not Disturb!
Duffy FD, Cassel CK. AHRQ WebM&M [serial online]. October 2007.
NEWSPAPER/MAGAZINE ARTICLE
Anger management courses are a new tool for dealing with out-of-control doctors.
Boodman SG. Washington Post. March 4, 2013.
COMMENTARY
"Managing up" can improve teamwork in the OR.
Smith SL. AORN J. 2010;91:576-582.
STUDY
Professionalism: a necessary ingredient in a culture of safety.
DuPree E, Anderson R, McEvoy MD, Brodman M. Jt Comm J Qual Patient Saf. 2011;37:447-455.
STUDY
Incidence and impact of physician and nurse disruptive behaviors in the emergency department.
Rosenstein AH, Naylor B. J Emerg Med. 2012;43:139-148.
REVIEW
Intimidation: a concept analysis.
Lamontagne C. Nurs Forum. 2010;45:54-65.
BOOK/REPORT
Defusing Disruptive Behavior. A Workbook for Health Care Leaders.
Oakbrook, IL: Joint Commission Resources; 2007. ISBN: 9781599400846.
COMMENTARY
The quality and economic impact of disruptive behaviors on clinical outcomes of patient care.
Rosenstein AH. Am J Med Qual. 2011;26:372-379.
STUDY
Operating room teamwork among physicians and nurses: teamwork in the eye of the beholder.
Makary MA, Sexton JB, Freischlag JA, et al. J Am Coll Surg. 2006;202:746-752.
STUDY
Interprofessional conflict and medical errors: results of a national multi-specialty survey of hospital residents in the US.
Baldwin DC Jr, Daugherty SR. J Interprof Care. 2008;22:573-586.
STUDY
Managing disruptive behaviors in the health care setting: focus on obstetrics services.
Rosenstein AH. Am J Obstet Gynecol. 2011;204:187-192.
SPECIAL OR THEME ISSUE
2009 Doctor-Nurse Behavior Survey.
Physician Exec. Nov-Dec 2009;5-22.
STUDY
Physicians' needs in coping with emotional stressors: the case for peer support.
Hu YY, Fix ML, Hevelone ND, et al. Arch Surg. 2012;147:212-217.
STUDY
The Schwartz Center Rounds: evaluation of an interdisciplinary approach to enhancing patient-centered communication, teamwork, and provider support.
Lown BA, Manning CF. Acad Med. 2010;85:1073-1081.
STUDY
Predictors of likelihood of speaking up about safety concerns in labour and delivery.
Lyndon A, Sexton JB, Simpson KR, Rosenstein A, Lee KA, Wachter RM. BMJ Qual Saf. 2012;21;791-799.
TOOLKIT
Professional Conduct Toolkit.
Washington, DC: US Department of Defense, Patient Safety Program.
NEWSPAPER/MAGAZINE ARTICLE
When the doctor is distressed.
Chen PW. New York Times. October 1, 2009.
REVIEW
Overconfidence as a cause of diagnostic error in medicine.
Berner ES, Graber ML. Am J Med. 2008;121(suppl 1):S2-S23.
NEWSPAPER/MAGAZINE ARTICLE
Doctors say patients who lie may put their health at risk.
Johnson CK. USA Today. January 19, 2007.
STUDY
Improving teamwork on general medical units: when teams do not work face-to-face.
McComb SA, Henneman EA, Hinchey KT, et al. Jt Comm J Qual Patient Saf. 2012;38:471-478.
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