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COMMENTARY
A root cause analysis of clinical error: confronting the disjunction between formal rules and situated clinical activity.
Iedema RA, Jorm C, Braithwaite J, Travaglia J, Lum M. Soc Sci Med. 2006;63:1201-1212.
STUDY
Doctors' stress responses and poor communication performance in simulated bad-news consultations.
Brown R, Dunn S, Byrnes K, Morris R, Heinrich P, Shaw J. Acad Med. 2009;84:1595-1602.
COMMENTARY
Culture, language, and patient safety: making the link.
Johnstone MJ, Kanitsaki O. Int J Qual Health Care. 2006;18:383-8.
STUDY
Improving patient safety: the comparative views of patient-safety specialists, workforce staff and managers.
Braithwaite J, Westbrook MT, Robinson M, Michael S, Pirone C, Robinson P. BMJ Qual Saf. 2011;20:424-431.
COMMENTARY
Practising open disclosure: clinical incident communication and systems improvement.
Iedema R, Jorm C, Wakefield J, Ryan C, Dunn S. Sociol Health Illn. 2009;31:262-77.
REVIEW
Adverse events in hospitals: the patient's point of view.
Massó Guijarro P, Aranaz Andrés JM, Mira JJ, Perdiguero E, Aibar C. Qual Saf Health Care. 2010;19:144-147.
BOOK/REPORT
Safe Handover: Safe Patients.
Kingston, ACT, Australia: Australian Medical Association; 2006.
COMMENTARY
In the wake of hospital inquiries: impact on staff and safety.
Dunbar JA, Reddy P, Beresford B, Ramsey WP, Lord RS. Med J Aust. 2007;186:80-83.
COMMENTARY
Disclosing harmful medical errors to patients: tackling three tough cases.
Gallagher TH, Bell SK, Smith KM, Mello MM, McDonald TB. Chest. 2009;136:897-903.
COMMENTARY
Ashamed to admit it: owning up to medical error.
Ofri D. Health Aff (Millwood). 2010;29:1549-1551.
STUDY
Harvey Cushing's open and thorough documentation of surgical mishaps at the dawn of neurologic surgery.
Latimer K, Pendleton C, Olivi A, Cohen-Gadol AA, Brem H, Quiñones-Hinojosa A. Arch Surg. 2011;146:226-232.
BOOK/REPORT
Disclosure and Apology: What's Missing? Advancing Programs that Support Clinicians.
Carr S. Chestnut Hill, MA: Medically Induced Trauma Support Services; 2009.
MULTI-USE WEBSITE
GAPS Center.
3200 Vine Street, MDP 111, Cincinnati, OH 45220.
NEWSPAPER/MAGAZINE ARTICLE
Hospitals combat errors at the 'hand-off.'
Landro L. Wall Street Journal (Eastern edition). June 28, 2006:D1. [reprinted on Post-gazette.com].
BOOK/REPORT
Patient Safety Framework for Albertans.
Calgary, Alberta, Canada: Health Quality Council of Alberta; 2010.
STUDY
Medical engagement in organisation-wide safety and quality-improvement programmes: experience in the UK Safer Patients Initiative.
Parand A, Burnett S, Benn J, Iskander S, Pinto A, Vincent C. Qual Saf Health Care. 2010;19:e44.
MULTI-USE WEBSITE
Safe Use Initiative.
US Food and Drug Administration.
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