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STUDY
What’s past is prologue: organizational learning from a serious patient injury.
Tamuz M, Franchois KE, Thomas EJ. Safety Sci. 2011;49:75-82.
STUDY
Ambulance personnel perceptions of near misses and adverse events in pediatric patients.
Cushman JT, Fairbanks RJ, O'Gara KG, et al. Prehosp Emerg Care. 2010;14:477-484.
BOOK/REPORTclassic
The Silent Treatment: Why Safety Tools and Checklists Aren't Enough to Save Lives.
Maxfield D, Grenny J, Lavandero R, Groah L. Provo, UT: VitalSmarts; 2011.
COMMENTARY
In Conversation with...Allan Frankel, MD
AHRQ WebM&M [serial online]. July 2006.
BOOK/REPORT
Talking with Patients and Families about Medical Error: A Guide for Education and Practice.
Truog RD, Browning DM, Johnson JA, Gallagher TH. Baltimore, MD: Johns Hopkins University Press; 2011. ISBN: 0801898048.
COMMENTARY
Ashamed to admit it: owning up to medical error.
Ofri D. Health Aff (Millwood). 2010;29:1549-1551.
COMMENTARY
Disclosing harmful medical errors to patients: tackling three tough cases.
Gallagher TH, Bell SK, Smith KM, Mello MM, McDonald TB. Chest. 2009;136:897-903.
COMMENTARY
What happens when things go wrong?
Brandom BW, Callahan P, Micalizzi DA. Paediatr Anaesth. 2011;21:730-736.
STUDY
Collaboration between pharmacists, physicians and nurse practitioners: a qualitative investigation of working relationships in the inpatient medical setting.
Makowsky MJ, Schindel TJ, Rosenthal M, Campbell K, Tsuyuki RT, Madill HM. J Interprof Care. 2009;23:169-84.
STUDY
More than words: patients' views on apology and disclosure when things go wrong in cancer care.
Mazor KM, Greene SM, Roblin D, et al. Patient Educ Couns. 2013;90:341-346.
STUDY
Disclosure of medical error to parents and paediatric patients: assessment of parents' attitudes and influencing factors.
Matlow AG, Moody L, Laxer R, Stevens P, Goia C, Friedman JN. Arch Dis Child. 2010;95:286-290.
NEWSPAPER/MAGAZINE ARTICLE
Debriefing for patient safety.
Turner SH, Kurtz WD. Patient Saf Qual Healthc. November/December 2008:5:42-44,46.
COMMENTARYclassic
Fixing healthcare from the inside, today.
Spear SJ. Harv Bus Rev. September 2005;83:78-91.
MEETING/CONFERENCE PROCEEDINGS
A Hospital Accident: Lessons Learned – A Death, A Conviction, and A Healing.
Texas Medical Institute of Technology. June 16, 2011.
STUDY
Moral distress, compassion fatigue, and perceptions about medication errors in certified critical care nurses.
Maiden J, Georges JM, Connelly CD. Dimens Crit Care Nurs. 2011;30:339-345.
NEWSPAPER/MAGAZINE ARTICLE
Too many abandon the "second victims" of medical errors.
ISMP Medication Safety Alert! Acute Care Edition. July 14, 2011;16:1-3.
COMMENTARY
Disclosing harmful pathology errors to patients.
Dintzis SM, Gallagher TH. Am J Clin Pathol. 2009;131:463-465.
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