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BOOK/REPORT
Risk Management Pearls on Disclosure of Adverse Events.
Amori G. Chicago, IL: American Society for Healthcare Risk Management; 2006.
REVIEW
Narrative review: do state laws make it easier to say "I'm sorry?"
McDonnell WM, Guenther E. Ann Intern Med. 2008;149:811-815.
COMMENTARY
In Conversation with…Thomas H. Gallagher, MD
AHRQ WebM&M [serial online]. January 2009.
STUDY
Patient perspectives of patient–provider communication after adverse events.
Duclos CW, Eichler M, Taylor L, et al. Int J Qual Health Care. 2005;17:479-86.
STUDY
Putting the 'patient' in patient safety: a qualitative study of consumer experiences.
Rathert C, Brandt J, Williams ES. Health Expect. 2012;15:327-336.
COMMENTARY
The patient safety battles—put on your armor.
Denham CR. J Patient Saf. 2006;2:97-101.
ORGANIZATIONAL POLICY/GUIDELINES
ACOG Committee Opinion #520: disclosure and discussion of adverse events.
ACOG Committee on Patient Safety and Quality Improvement and Committee on Professional Liability. Obstet Gynecol. 2012;119:686-689.
REVIEW
Disclosing harmful medical errors to patients.
Gallagher TH, Studdert D, Levinson W. N Engl J Med. 2007;356:2713-2719.
NEWSPAPER/MAGAZINE ARTICLE
Your attention please... designing effective warnings.
ISMP Medication Safety Alert! Acute Care Edition. August 24, 2006;11:1-3.
STUDY
Disclosure, apology, and offer programs: stakeholders' views of barriers to and strategies for broad implementation.
Bell SK, Smulowitz PB, Woodward AC, et al. Milbank Q. 2012;90:682-705.
NEWSPAPER/MAGAZINE ARTICLE
Our long journey towards a safety-minded just culture. Part I: Where we've been.
ISMP Medication Safety Alert! Acute Care Edition. September 7, 2006;11:1-3.
COMMENTARY
We're not your enemy: an appeal from a consumer to re-imagine tort reform.
Sheridan SS, Hatlie MJ. Patient Saf Qual Healthc. July/August 2007;4:22-26.
BOOK/REPORT
Framework for a High Performance Health System for the United States.
The Commonwealth Fund Commission on a High Performance Health System. New York, NY: The Commonwealth Fund; August 2006.
STUDY
What prevents incident disclosure, and what can be done to promote it?
Iedema R, Allen S, Sorensen R, Gallagher TH. Jt Comm J Qual Patient Saf. 2011;37:409-417.
NEWSPAPER/MAGAZINE ARTICLE
Should you reveal nonharmful mistakes to patients?
Yasgur BS. Medscape Business of Medicine. December 6, 2012.
COMMENTARY
Criminalization of medical error: who draws the line?
Dekker SW. ANZ J Surg. 2007;77:831-837.
NEWSPAPER/MAGAZINE ARTICLE
Handwritten-prescription ban puts pharmacists in awkward position as "enforcers."
Ostrom CM. Seattle Times. June 22, 2006:B1.
SPECIAL OR THEME ISSUE
Keeping our Promises: Research, Practice, and Policy Issues in Health Care Reliability.
Health Serv Res. 2006;41:1535-1720.
NEWSPAPER/MAGAZINE ARTICLE
Medical errors: should you apologize?
Weiss GG. Med Econ. April 21, 2006;83:50-54.
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