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STUDY
How experiencing preventable medical problems changed patients' interactions with primary health care.
Elder NC, Jacobson CJ, Zink T, Hasse L. Ann Fam Med. 2005;3:537-544.
COMMENTARYclassic
Healthcare in a land called PeoplePower: nothing about me without me.
Delbanco T, Berwick DM, Boufford JI, et al. Health Expect. 2001;4:144-150.
BOOK/REPORT
Patient Safety Handbook, Second Edition.
Youngberg BJ, ed. Jones & Bartlett Learning: Sudbuery MA; 2013. ISBN: 9780763774042.
COMMENTARYclassic
Guilty, afraid, and alone — struggling with medical error.
Delbanco T, Bell SK. N Engl J Med. 2007;357:1682-1683.
NEWSPAPER/MAGAZINE ARTICLE
Medical errors still claiming many lives.
Weise E. USA Today. May 18, 2005.
MULTI-USE WEBSITE
The National Report Card on the State of Emergency Medicine.
Dallas, TX: American College of Emergency Physicians.
NEWSPAPER/MAGAZINE ARTICLE
Standards, audits, and saying I'm sorry: an engineer's family proposes solutions.
Wojcieszak D. Patient Safety Qual Healthc. May/June 2005;2:6, 8-9.
TOOLKIT
Strategies for Leadership: Patient- and Family-Centered Care.
Chicago, IL: American Hospital Association; 2004.
STUDY
Am I safe here? Improving patients' perceptions of safety in hospitals.
Wolosin RJ, Vercler L, Matthews JL. J Nurs Care Qual. 2006;21:30-38.
TOOLKIT
Partnering with Patients and Families to Enhance Safety and Quality: A Mini Toolkit.
Bethesda, MD: Institute for Patient- and Family-Centered Care; 2011.
BOOK/REPORTclassic
When Things Go Wrong: Responding to Adverse Events.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
NEWSLETTER/JOURNAL
Patient Safety and Quality Healthcare.
Marietta, GA: Lionheart Publishing, Inc. ISSN: 1553-6637.
STUDY
Risk of mistaken DNR orders.
Rohrer JE, Esler WV, Saeed Q, et al. Support Care Cancer. 2006;14:871-873.
MULTI-USE WEBSITE
Medically Induced Trauma Support Services (MITSS).
830 Boylston Street, Suite 206, Chestnut Hill, MA 02467. Phone: 617-232-0090, Toll free: 1-888-36MITSS (1-888-366-4877), Fax: 617-232-7181.
SPECIAL OR THEME ISSUE
Improving Health Care Quality.
Wisc Med J. 2006:105;1-86.
NEWSPAPER/MAGAZINE ARTICLE
Finding a way to ask doctors tough questions.
Landro L. Wall Street Journal. March 4, 2009:D1.
TOOLKIT
Med List.
Massachusetts Coalition for the Prevention of Medical Errors, Betsy Lehman Center for Patient Safety and Medical Error Reduction, Massachusetts Medical Society.
NEWSPAPER/MAGAZINE ARTICLE
When a heart attack goes undiagnosed.
Davis R. USA Today. October 25, 2006.
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