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BOOK/REPORT
2009 National Healthcare Quality Report.
Rockville, MD: Agency for Healthcare Research and Quality; March 2010. AHRQ Publication No. 10-0003.
NEWSPAPER/MAGAZINE ARTICLE
10 things your hospital won't tell you.
Kapadia R. Smart Money. October 2006;15:112-114.
NEWSPAPER/MAGAZINE ARTICLE
Perfect is possible.
Berwick DM, Leape LL. Newsweek. October 16, 2006:70-71.
MULTI-USE WEBSITE
HAC Posting on Hospital Compare.
Centers for Medicare & Medicaid Services.
BOOK/REPORT
HealthGrades Sixth Annual Patient Safety in American Hospitals Study.
Golden, CO: HealthGrades, Inc.; April 2009. 
NEWSPAPER/MAGAZINE ARTICLE
Why don't doctors wash their hands more?
Chen PW. New York Times. September 17, 2009.
NEWSPAPER/MAGAZINE ARTICLE
Hospitals boost patients' power as advisers.
Landro L. Wall Street Journal. August 8, 2007:D1.
BOOK/REPORT
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2010.
Oakbrook Terrace, IL: The Joint Commission; September 2010.
BOOK/REPORT
HealthGrades Seventh Annual Patient Safety in American Hospitals Study.
Golden, CO: HealthGrades, Inc.; March 2010.
AWARD RECIPIENT
2006 Quest for Quality Prize.
Runy LA. Hosp Health Netw. September 2006. 
AUDIOVISUAL
Hospital-acquired infections.
Moss-Coane M, O'Connell K, Fishman N. Radio Times. April 28, 2011.
BOOK/REPORT
Hospital-acquired infections in Pennsylvania.
Harrisburg, PA: Pennsylvania Health Care Cost Containment Council; November 2006.
NEWSPAPER/MAGAZINE ARTICLE
Genome detectives solve a hospital's deadly outbreak.
Kolata G. New York Times. August 22, 2012.
NEWSPAPER/MAGAZINE ARTICLE
Hospital infections hard to gauge.
Hamill SD. Pittsburgh Post-Gazette. April 18, 2010:A1.
NEWSPAPER/MAGAZINE ARTICLE
Hospital safety: your responsibility or theirs?
Teegardin C. Atlanta Journal-Constitution. April 28, 2013.
NEWSPAPER/MAGAZINE ARTICLE
Far more could be done to stop the deadly bacteria C. diff.
Eisler P. USA Today. August 16, 2012.
BOOK/REPORT
The First Annual HealthGrades Pediatric Patient Safety in American Hospitals Study.
Reed K, May R. Golden, CO: Health Grades, Inc; 2010.
NEWSPAPER/MAGAZINE ARTICLE
New York City puts hospital error data online.
Kershaw S. New York Times. Sepember 7, 2007;Metro Desk section:B1.
NEWSPAPER/MAGAZINE ARTICLE
Scariest hospital risks.
Herper M, Lindner M. Forbes. August 25, 2008.
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