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STUDY
Management of test results in family medicine offices.
Elder NC, McEwen TR, Flach JM, Gallimore JJ. Ann Fam Med. 2009;7:343-351.
STUDY
Physician perspectives on quality and error in the outpatient setting.
Manwell LB, Williams ES, Babbott S, Rabatin JS, Linzer M. WMJ. 2009;108:139-144.
STUDY
Receptionist input to quality and safety in repeat prescribing in UK general practice: ethnographic case study.
Swinglehurst D, Greenhalgh T, Russell J, Myall M. BMJ. 2011;343:d6788.
STUDY
Patient safety climate in primary care: age matters.
Holden LM, Watts DD, Hinton WP. J Patient Saf. 2009;5:23-28.
STUDY
The development and psychometric evaluation of a safety climate measure for primary care.
de Wet C, Spence W, Mash R, Johnson P, Bowie P. Qual Saf Health Care. 2010;19:578-584.
STUDY
Working conditions in primary care: physician reactions and care quality.
Linzer M, Manwell LB, Williams ES, et al; MEMO Investigators. Ann Intern Med. 2009;151:28-36.
TOOLKIT
Seven steps to patient safety in general practice.
National Patient Safety Agency. London, England: NHS; 2009.
STUDY
Patients' perceptions of safety if interpersonal continuity of care were to be disrupted.
Pandhi N, Schumacher J, Flynn KE, Smith M. Health Expect. 2008;11:400-408.
STUDY
Reasons for not reporting patient safety incidents in general practice: a qualitative study.
Kousgaard MB, Joensen AS, Thorsen T. Scand J Prim Health Care. 2012;30:199-205.
STUDY
Approaches to reducing the most important patient errors in primary health-care: patient and professional perspectives.
Buetow S, Kiata L, Liew T, Kenealy T, Dovey S, Elwyn G. Health Soc Care Community. 2010;18:296-303.
COMMENTARY
Intentionally harmful violations and patient safety: the example of Harold Shipman.
Baker R, Hurwitz B. J R Soc Med. 2009;102:223-227.
STUDY
Are opioid dependence and methadone maintenance treatment (MMT) documented in the medical record? A patient safety issue.
Walley AY, Farrar D, Cheng DM, Alford DP, Samet JH. J Gen Intern Med. 2009;24:1007-1011.
BOOK/REPORT
2012 User Comparative Database Report: Medical Office Survey on Patient Safety Culture.
Sorra J, Famolaro T, Dyer N, Smith S, Liu H, Ragan M. Rockville, MD: Agency for Healthcare Research and Quality; May 2012. AHRQ Publication No. 12-0052.
STUDY
Harm caused by adverse events in primary care: a clinical observational study.
Wetzels R, Wolters R, van Weel C, Wensing M. J Eval Clin Pract. 2009;15:323-327.
STUDY
Communication and collaboration: it's about the pharmacists, as well as the physicians and nurses.
Holden LM, Watts DD, Walker PH. Qual Saf Health Care. 2010;19:169-172.
COMMENTARY
Reducing diagnostic error through medical home-based primary care reform.
Singh H, Graber M. JAMA. 2010;304:463-464.
MEASUREMENT TOOL/INDICATOR
Medical Office Survey on Patient Safety Culture.
Rockville, MD: Agency for Healthcare Research and Quality; November 2010.
STUDY
Adoption of patient-centered care practices by physicians: results from a national survey.
Audet AM, Davis K, Schoenbaum SC. Arch Intern Med. 2006;166:754-759.
REVIEW
Routinely recorded patient safety events in primary care: a literature review.
Tsang C, Majeed A, Aylin P. Fam Pract. 2012;29:8-15.
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