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TOOLKIT
Seven steps to patient safety in general practice.
National Patient Safety Agency. London, England: NHS; 2009.
STUDY
Identifying unintended consequences of quality indicators: a qualitative study.
Lester HE, Hannon KL, Campbell SM. BMJ Qual Saf. 2011;20:1057-1061.
COMMENTARY
The association between culture, climate and quality of care in primary health care teams.
Hann M, Bower P, Campbell S, Marshall M, Reeves D. Fam Pract. 2007;24:323-329.
REVIEW
Routinely recorded patient safety events in primary care: a literature review.
Tsang C, Majeed A, Aylin P. Fam Pract. 2012;29:8-15.
STUDY
Medicines reconciliation using a shared electronic health care record.
Moore P, Armitage G, Wright J, Dobrzanski S, Ansari N, Hammond I, Scally A. J Patient Saf. 2011;7:147-153.
STUDY
The quality, safety and content of telephone and face-to-face consultations: a comparative study.
McKinstry B, Hammersley V, Burton C, et al. Qual Saf Health Care. 2010;19:298-303.
STUDY
Receptionist input to quality and safety in repeat prescribing in UK general practice: ethnographic case study.
Swinglehurst D, Greenhalgh T, Russell J, Myall M. BMJ. 2011;343:d6788.
STUDY
Measuring perceptions of safety climate in primary care: a cross-sectional study.
de Wet C, Johnson P, Mash R, McConnachie A, Bowie P. J Eval Clin Pract. 2012;18:135-142.
REVIEW
A review of the current evidence base for significant event analysis.
Bowie P, Pope L, Lough M. J Eval Clin Pract. 2008;14:520-536.
REVIEW
Meta-analysis: effect of interactive communication between collaborating primary care physicians and specialists.
Foy R, Hempel S, Rubenstein L, et al. Ann Intern Med. 2010;152:247-258.
BOOK/REPORT
Investigating the prevalence and causes of prescribing errors in general practice: The PRACtICe Study.
Avery T, Barber N, Ghaleb M, et al. London, UK: General Medical Council; May 2, 2012.
NEWSPAPER/MAGAZINE ARTICLE
How safe are patients in primary care?
Carlowe J. Nursing Times. April 28, 2009.
COMMENTARY
Intentionally harmful violations and patient safety: the example of Harold Shipman.
Baker R, Hurwitz B. J R Soc Med. 2009;102:223-227.
COMMENTARY
Safer out of hours primary care.
Cosford PA, Thomas JM. BMJ. 2010;340:c3194.
BOOK/REPORT
Safety First: Top of Your Board's Agenda: 100 Day Challenge Survey Report.
The Patients Association. Harrow, Middlesex, UK: The Patients Association; June 2009.
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