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BOOK/REPORT
Safer Hospital Care: Strategies for Continuous Innovation.
Raheja D. New York, NY: Productivity Press; 2011. ISBN: 9781439821022.
BOOK/REPORT
Pulse Report 2009: Safety Culture: Staff Perspectives on American Health Care.
South Bend, IN: Press Ganey Associates, Inc: 2009.
BOOK/REPORT
First, Do Less Harm: Confronting the Inconvenient Problems of Patient Safety.
Koppel R, Gordon S, ed. Ithaca, NY: Cornell University Press; 2012. ISBN: 9780801450778.
NEWSPAPER/MAGAZINE ARTICLE
Are we finally getting serious about medical errors?
Burns J. Managed Care Magazine. May 2011;20:23-28.
NEWSPAPER/MAGAZINE ARTICLE
Raising the index of suspicion: red flags that represent credible threats to patient safety.
ISMP Medication Safety Alert! Acute Care Edition. July 26, 2012;17:1-3.
BOOK/REPORTclassic
Safe Patients, Smart Hospitals: How One Doctor's Checklist Can Help Us Change Health Care from the Inside Out.
Pronovost P, Vohr E. New York, NY: Hudson Street Press; 2010. ISBN: 9781594630644.
BOOK/REPORT
The Measurement and Monitoring of Safety.
Vincent C, Burnett S, Carthey J. London, UK: Health Foundation; April 2013. ISBN: 9781906461447.
NEWSPAPER/MAGAZINE ARTICLE
When errors occur.
Wetzel TG. Hosp Health Netw. October 2010.
STUDY
An organizational assessment of disruptive clinician behavior: findings and implications.
Walrath JM, Dang D, Nyberg D. J Nurs Care Qual. 2013;28:110-121.
COMMENTARY
Perspective: a culture of respect—part 1 and part 2.
Leape LL, Shore MF, Dienstag JL, et al. Acad Med. 2012;87:845-858.
STUDY
Evaluation of organizational culture among different levels of healthcare staff participating in the Institute for Healthcare Improvement's 100,000 Lives Campaign.
Sinkowitz-Cochran RL, Garcia-Williams A, Hackbarth AD, et al. Infect Control Hosp Epidemiol. 2012;33:135-143.
BOOK/REPORT
Using Workforce Practices to Drive Quality Improvement: A Guide for Hospitals.
McHugh M, Garman A, McAlearney A, Song P, Harrison M. Chicago, IL: Health Research & Educational Trust; June 2010.
NEWSPAPER/MAGAZINE ARTICLE
Driving out errors, with mom in mind.
Weinstock M. Hosp Health Netw. April 2011.
NEWSPAPER/MAGAZINE ARTICLE
Disruptive behavior affects hospital financial health.
Crane M. Medscape Medical News. December 11, 2010.
BOOK/REPORT
Patient Safety: An Engineering Approach.
Dhillon BS. New York, NY: CRC Press; 2011. ISBN: 9781439873861.
STUDYclassic
Patient safety climate in US hospitals: variation by management level.
Singer SJ, Falwell A, Gaba DM, Baker LC. Med Care. 2008;46:1149-1156.
STUDY
Identifying organizational cultures that promote patient safety.
Singer SJ, Falwell A, Gaba DM, et al. Health Care Manage Rev. 2009;34:300-311.
MEETING/CONFERENCE PROCEEDINGS
The Role of HR in Quality and Patient Safety.
The American Society for Healthcare Human Resources Administration. San Diego, CA: July 24, 2008.
BOOK/REPORT
Second Victim: Error, Guilt, Trauma, and Resilience.
Dekker S. Boca Raton, FL: CRC Press; 2013. ISBN: 9781466583412.
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