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STUDY
Health care workers as second victims of medical errors.
Edrees HH, Paine LA, Feroli ER, Wu AW. Pol Arch Med Wewn. 2011;121:101-108.
MISSOURI MEETING/CONFERENCE
The Second Victim Experience: Train-the-Trainer Workshop.
Center for Patient Safety. June 11, 2013; University of Missouri Health System Health System, Columbia, MO.
ORGANIZATIONAL POLICY/GUIDELINES
Preventing violence in the health care setting.
Sentinel Event Alert. June 3, 2010;(45):1-3.
STUDY
Is the maturity of hospitals' quality improvement systems associated with measures of quality and patient safety?
Groene O, Mora N, Thompson A, Saez M, Casas M, Suñol R. BMC Health Serv Res. 2011;11:344.
STUDY
Identification of doctors at risk of recurrent complaints: a national study of healthcare complaints in Australia.
Bismark MM, Spittal MJ, Gurrin LC, Ward M, Studdert DM. BMJ Qual Saf. 2013 Apr 10; [Epub ahead of print].
REVIEW
Hand hygiene and healthcare system change within multi-modal promotion: a narrative review.
Allegranzi B, Sax H, Pittet D. J Hosp Infect. 2013;83(suppl 1):S3-S10.
STUDY
Explaining ethnic disparities in patient safety: a qualitative analysis.
Suurmond J, Uiters E, De Bruijne MC, Stronks K, Essink-Bot ML. Am J Public Health. 2010;100 (suppl 1):S113-117.
REVIEW
Outcomes of classroom-based team training interventions for multiprofessional hospital staff. A systematic review.
Rabøl LI, Østergaard D, Mogensen T. Qual Saf Health Care. 2010;19:e27.
NEWSPAPER/MAGAZINE ARTICLE
No bad apples.
Thrall TH. Hosp Health Netw. December 2008.
STUDY
An organizational assessment of disruptive clinician behavior: findings and implications.
Walrath JM, Dang D, Nyberg D. J Nurs Care Qual. 2013;28:110-121.
COMMENTARY
Perspective: a culture of respect—part 1 and part 2.
Leape LL, Shore MF, Dienstag JL, et al. Acad Med. 2012;87:845-858.
REVIEW
Patient safety in psychiatric inpatient care: a literature review.
Kanerva A, Lammintakanen J, Kivinen T. J Psychiatr Ment Health Nurs. 2012 Jul 8; [Epub ahead of print].
BOOK/REPORT
Strategies for Addressing Health Care Worker Fatigue.
Oakbrook Terrace, IL: Joint Commission Resources; 2008. ISBN: 9781599402291.
NEWSPAPER/MAGAZINE ARTICLE
Disruptive physicians.
Sandrick K. Trustee. November 2009.
STUDY
Paradoxical effects of a hospital-based, multi-intervention programme aimed at reducing medication round interruptions.
Tomietto M, Sartor A, Mazzocoli E, Palese A. J Nurs Manag. 2012;20:335-343.
BOOK/REPORT
Using Workforce Practices to Drive Quality Improvement: A Guide for Hospitals.
McHugh M, Garman A, McAlearney A, Song P, Harrison M. Chicago, IL: Health Research & Educational Trust; June 2010.
COMMENTARY
Culture, language, and patient safety: making the link.
Johnstone MJ, Kanitsaki O. Int J Qual Health Care. 2006;18:383-8.
NEWSPAPER/MAGAZINE ARTICLE
Disruptive behavior affects hospital financial health.
Crane M. Medscape Medical News. December 11, 2010.
REVIEW
Adverse events in hospitals: the patient's point of view.
Massó Guijarro P, Aranaz Andrés JM, Mira JJ, Perdiguero E, Aibar C. Qual Saf Health Care. 2010;19:144-147.
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