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Discontinuities, Gaps, and Hand-Off Problems
PATIENT SAFETY PRIMERS
Adverse Events after Hospital Discharge
Handoffs and Signouts
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Discontinuities, Gaps, and Hand-Off Problems
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STUDY
What do patients think about year-end resident continuity clinic handoffs?: a qualitative study.
Pincavage AT, Lee WW, Beiting KJ, Arora VM. J Gen Intern Med. 2013 Apr 18; [Epub ahead of print].
STUDY
Introduction of discharge plan to reduce adverse events within 72 hours of discharge from the ICU.
Williams TA, Leslie GD, Elliott N, Brearley L, Dobb GJ. J Nurs Care Qual. 2010;25:73-79.
STUDY
Avoiding handover fumbles: a controlled trial of a structured handover tool versus traditional handover methods.
Payne CE, Stein JM, Leong T, Dressler DD. BMJ Qual Saf. 2012;21:925-932.
STUDY
The care transitions intervention: translating from efficacy to effectiveness.
Voss R, Gardner R, Baier R, Butterfield K, Lehrman S, Gravenstein S. Arch Intern Med. 2011;171:1232-1237.
STUDY
Health information technology and its effects on hospital costs, outcomes, and patient safety.
Encinosa WE, Bae J. Inquiry. Winter 2011/2012;48:288-303.
MULTI-USE WEBSITE
Project Red (Re-Engineered Discharge).
Boston, MA: Boston University Medical Center.
STUDY
Use of an appreciative inquiry approach to improve resident sign-out in an era of multiple shift changes.
Helms AS, Perez TE, Baltz J, et al. J Gen Intern Med. 2012;27:287-291.
COMMENTARY
Reengineering hospital discharge: a protocol to improve patient safety, reduce costs, and boost patient satisfaction.
Clancy CM. Am J Med Qual. 2009;24:344-346.
STUDY
Consequences of inadequate sign-out for patient care.
Horwitz LI, Moin T, Krumholz HM, Wang L, Bradley EH. Arch Intern Med. 2008;168:1755-1760.
STUDY
A reengineered hospital discharge program to decrease rehospitalization: a randomized trial.
Jack BW, Chetty VK, Anthony D, et al. Ann Intern Med. 2009;150:178-187.
STUDY
Language barriers and understanding of hospital discharge instructions.
Karliner LS, Auerbach A, Nápoles A, Schillinger D, Nickleach D, Pérez-Stable EJ. Med Care. 2012;50:283-289.
STUDY
Hospital discharge documentation and risk of rehospitalisation.
Hansen LO, Strater A, Smith L, et al. BMJ Qual Saf. 2011;20:773-778.
STUDY
Design and implementation of an automated email notification system for results of tests pending at discharge.
Dalal AK, Schnipper JL, Poon EG, et al. J Am Med Inform Assoc. 2012;19:523-538.
TOOLKIT
Re-Engineered Discharge (RED) Toolkit.
Jack B, Paasche-Orlow M, Mitchell S, Forsythe S, Martin J. Rockville, MD: Agency for Healthcare Research and Quality; March 2013. AHRQ Publication No. 12(13)-0084.
STUDY
Gaps in pediatric clinician communication and opportunities for improvement.
Woods DM, Holl JL, Angst DB, et al. J Healthc Qual. 2008;30:43-54.
STUDY
Characterising physician listening behaviour during hospitalist handoffs using the HEAR checklist.
Greenstein EA, Arora VM, Staisiunas PG, Banerjee SS, Farnan JM. BMJ Qual Saf. 2013;22:219-224.
MULTI-USE WEBSITE
Getting Safer Care.
Agency for Healthcare Research and Quality.
STUDY
Faculty member review and feedback using a sign-out checklist: improving intern written sign-out.
Bump GM, Bost JE, Buranosky R, Elnicki M. Acad Med. 2012;87;1125-1131.
STUDY
Implementing peer evaluation of handoffs: associations with experience and workload.
Arora VM, Greenstein EA, Woodruff JN, Staisiunas PG, Farnan JM. J Hosp Med. 2013;8:132-136.
STUDY
Improving the discharge process by embedding a discharge facilitator in a resident team.
Finn KM, Heffner R, Chang Y, et al. J Hosp Med. 2011;6:494-500.
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