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BOOK/REPORT
Poll: Many Sick Americans Experience Significant Financial Problems and Report Their Care is not Well-Managed.
Princeton, NJ: Robert Wood Johnson Foundation, National Public Radio, and the Harvard School of Public Health. May 21, 2012.
STUDY
Burden of difficult encounters in primary care: data from the Minimizing Error, Maximizing Outcomes Study.
An PG, Rabatin JS, Manwell LB, Linzer M, Brown RL, Schwartz MD, for the MEMO Investigators. Arch Intern Med. 2009;169:410-414.
STUDY
Physician perspectives on quality and error in the outpatient setting.
Manwell LB, Williams ES, Babbott S, Rabatin JS, Linzer M. WMJ. 2009;108:139-144.
STUDY
Older adults' perceptions of feeling safe in urban and rural acute care.
Lasiter S, Duffy J. J Nurs Adm. 2013;43:30-66.
BOOK/REPORTclassic
When Things Go Wrong: Responding to Adverse Events.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
STUDY
Framing family conversation after early diagnosis of iatrogenic injury and incidental findings.
Barrios L, Tsuda S, Derevianko A, et al. Surg Endosc. 2009;23:2535-2542.
REVIEW
Health care professionals as second victims after adverse events: a systematic review.
Seys D, Wu AW, Van Gerven E, et al. Eval Health Prof. 2013;36:135-162.
STUDY
Teaching and medical errors: primary care preceptors' views.
Mazor KM, Fischer MA, Haley HL, Hatem D, Quirk ME. Med Educ. 2005;39:982-990.
COMMENTARY
What happens when things go wrong?
Brandom BW, Callahan P, Micalizzi DA. Paediatr Anaesth. 2011;21:730-736.
STUDYclassic
How house officers cope with their mistakes.
Wu AW, Folkman S, McPhee SJ, Lo B. West J Med. 1993;159:565-569.
COMMENTARY
Barbers of civility.
Klein AS, Forni PM. Arch Surg. 2011;146:774-777.
COMMENTARY
The heart of health care: parents' perspectives on patient safety.
Micalizzi DA, Bismark MM. Pediatr Clin North Am. 2012;59:1233-1246.
COMMENTARY
Disruptive clinician behavior: a persistent threat to patient safety.
Porto G, Lauve R. Patient Safety Qual Healthc. July/August 2006;3:16-24.
STUDY
Failure to engage hospitalized elderly patients and their families in advance care planning.
Heyland DK, Barwich D, Pichora D, et al; ACCEPT (Advance Care Planning Evaluation in Elderly Patients) Study Team; Canadian Researchers at the End of Life Network (CARENET). JAMA Intern Med. 2013;173:778-787.
REVIEW
Inpatient suicide: preventing a common sentinel event.
Tishler CL, Reiss NS. Gen Hosp Psychiatry. 2009;31:103-109.
STUDY
Direct reporting of laboratory test results to patients by mail to enhance patient safety.
Sung S, Forman-Hoffman V, Wilson MC, Cram P. J Gen Intern Med. 2006;21:1075-78.
STUDY
Perception of intimidation in a perioperative setting.
Dull DL, Fox L. Am J Med Qual. 2010;25:87-94.
MULTI-USE WEBSITE
Anesthesia Awareness Registry.
American Society of Anesthesiologists Committee on Professional Liability.
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