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Psychological and Social Complications
PATIENT SAFETY PRIMERS
Disruptive and Unprofessional Behavior
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STUDY
Teamwork on inpatient medical units: assessing attitudes and barriers.
O'Leary KJ, Ritter CD, Wheeler H, Szekendi MK, Brinton TS, Williams MV. Qual Saf Health Care. 2010;19:117-121.
STUDY
Health care workers as second victims of medical errors.
Edrees HH, Paine LA, Feroli ER, Wu AW. Pol Arch Med Wewn. 2011;121:101-108.
REVIEW
Intimidation: a concept analysis.
Lamontagne C. Nurs Forum. 2010;45:54-65.
COMMENTARY
Do Not Disturb!
Duffy FD, Cassel CK. AHRQ WebM&M [serial online]. October 2007.
STUDY
Operating room teamwork among physicians and nurses: teamwork in the eye of the beholder.
Makary MA, Sexton JB, Freischlag JA, et al. J Am Coll Surg. 2006;202:746-752.
NEWSPAPER/MAGAZINE ARTICLE
Disruptive physicians.
Sandrick K. Trustee. November 2009.
COMMENTARY
Culture, language, and patient safety: making the link.
Johnstone MJ, Kanitsaki O. Int J Qual Health Care. 2006;18:383-8.
COMMENTARY
Disruptive clinician behavior: a persistent threat to patient safety.
Porto G, Lauve R. Patient Safety Qual Healthc. July/August 2006;3:16-24.
STUDY
Physicians' needs in coping with emotional stressors: the case for peer support.
Hu YY, Fix ML, Hevelone ND, et al. Arch Surg. 2012;147:212-217.
COMMENTARY
Perspective: a culture of respect—part 1 and part 2.
Leape LL, Shore MF, Dienstag JL, et al. Acad Med. 2012;87:845-858.
STUDY
An organizational assessment of disruptive clinician behavior: findings and implications.
Walrath JM, Dang D, Nyberg D. J Nurs Care Qual. 2013;28:110-121.
STUDY
Do faculty and resident physicians discuss their medical errors?
Kaldjian LC, Forman-Hoffman VL, Jones EW, Wu BJ, Levi BH, Rosenthal GE. J Med Ethics. 2008;34:717-722.
MISSOURI MEETING/CONFERENCE
The Second Victim Experience: Train-the-Trainer Workshop.
Center for Patient Safety. June 11, 2013; University of Missouri Health System Health System, Columbia, MO.
STUDY
Peer support: healthcare professionals supporting each other after adverse medical events.
van Pelt F. Qual Saf Health Care. 2008;17:249-252.
STUDY
The Schwartz Center Rounds: evaluation of an interdisciplinary approach to enhancing patient-centered communication, teamwork, and provider support.
Lown BA, Manning CF. Acad Med. 2010;85:1073-1081.
NEWSPAPER/MAGAZINE ARTICLE
Arrogant, abusive and disruptive — and a doctor.
Tarkan L. New York Times. December 1, 2008;Science Desk:1.
COMMENTARY
A strategic approach for managing conflict in hospitals: responding to The Joint Commission leadership standard—part 1 and part 2.
Scott C, Gerardi D. Jt Comm J Qual Patient Saf. 2011;37:59-69, 70-80.
STUDY
Incidence and impact of physician and nurse disruptive behaviors in the emergency department.
Rosenstein AH, Naylor B. J Emerg Med. 2012;43:139-148.
COMMENTARY
How to Identify and Manage Problem Behaviors.
Rosenstein AH, O'Daniel M. AHRQ WebM&M [serial online]. December 2009.
REVIEW
Suicide in the medical setting.
Ballard ED, Pao M, Henderson D, et al. Jt Comm J Qual Patient Saf. 2008;34:474-481.
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