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Psychological and Social Complications
PATIENT SAFETY PRIMERS
Disruptive and Unprofessional Behavior
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Psychological and Social Complications
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STUDY
An organizational assessment of disruptive clinician behavior: findings and implications.
Walrath JM, Dang D, Nyberg D. J Nurs Care Qual. 2013;28:110-121.
COMMENTARY
Perspective: a culture of respect—part 1 and part 2.
Leape LL, Shore MF, Dienstag JL, et al. Acad Med. 2012;87:845-858.
STUDY
Operating room teamwork among physicians and nurses: teamwork in the eye of the beholder.
Makary MA, Sexton JB, Freischlag JA, et al. J Am Coll Surg. 2006;202:746-752.
COMMENTARY
Disruptive clinician behavior: a persistent threat to patient safety.
Porto G, Lauve R. Patient Safety Qual Healthc. July/August 2006;3:16-24.
STUDY
Professionalism: a necessary ingredient in a culture of safety.
DuPree E, Anderson R, McEvoy MD, Brodman M. Jt Comm J Qual Patient Saf. 2011;37:447-455.
NEWSPAPER/MAGAZINE ARTICLE
Getting beyond blame in your practice.
Pawar M. Fam Pract Manag. May 2007;14:30-34.
STUDY
Health care workers as second victims of medical errors.
Edrees HH, Paine LA, Feroli ER, Wu AW. Pol Arch Med Wewn. 2011;121:101-108.
REVIEW
Intimidation: a concept analysis.
Lamontagne C. Nurs Forum. 2010;45:54-65.
STUDY
The Schwartz Center Rounds: evaluation of an interdisciplinary approach to enhancing patient-centered communication, teamwork, and provider support.
Lown BA, Manning CF. Acad Med. 2010;85:1073-1081.
BOOK/REPORT
Disclosure and Apology: What's Missing? Advancing Programs that Support Clinicians.
Carr S. Chestnut Hill, MA: Medically Induced Trauma Support Services; 2009.
STUDY
Patients' perceptions of safety if interpersonal continuity of care were to be disrupted.
Pandhi N, Schumacher J, Flynn KE, Smith M. Health Expect. 2008;11:400-408.
STUDY
Special report: suicidal ideation among American surgeons.
Shanafelt TD, Balch CM, Dyrbye L, et al. Arch Surg. 2011;146:54-62.
STUDY
On the prospects for a blame-free medical culture.
Collins ME, Block SD, Arnold RM, Christakis NA. Soc Sci Med. 2009;69:1287-1290.
STUDY
Ethics, oversight and quality improvement initiatives.
Taylor HA, Pronovost PJ, Sugarman J. Qual Saf Health Care. 2010;19:271-274.
MISSOURI MEETING/CONFERENCE
The Second Victim Experience: Train-the-Trainer Workshop.
Center for Patient Safety. June 11, 2013; University of Missouri Health System Health System, Columbia, MO.
COMMENTARY
Ashamed to admit it: owning up to medical error.
Ofri D. Health Aff (Millwood). 2010;29:1549-1551.
STUDY
Perception of intimidation in a perioperative setting.
Dull DL, Fox L. Am J Med Qual. 2010;25:87-94.
COMMENTARY
How to Identify and Manage Problem Behaviors.
Rosenstein AH, O'Daniel M. AHRQ WebM&M [serial online]. December 2009.
COMMENTARY
A strategic approach for managing conflict in hospitals: responding to The Joint Commission leadership standard—part 1 and part 2.
Scott C, Gerardi D. Jt Comm J Qual Patient Saf. 2011;37:59-69, 70-80.
COMMENTARY
In Conversation with…Gerald B. Hickson, MD.
AHRQ WebM&M [serial online]. December 2009.
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