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NEWSPAPER/MAGAZINE ARTICLE
Doctors say patients who lie may put their health at risk.
Johnson CK. USA Today. January 19, 2007.
NEWSPAPER/MAGAZINE ARTICLE
When doctors say, "We're sorry."
Eisenberg D. Time Magazine. August 15, 2005;166:50.
COMMENTARY
Apologies and medical error.
Robbennolt JK. Clin Orthop Relat Res. 2009;467:376-382.
BOOK/REPORTclassic
When Things Go Wrong: Responding to Adverse Events.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
REVIEW
An empirically derived taxonomy of factors affecting physicians' willingness to disclose medical errors.
Kaldjian LC, Jones EW, Rosenthal GE, Tripp-Reimer T, Hillis SL. J Gen Intern Med. 2006;21:942-948.
NEWSPAPER/MAGAZINE ARTICLE
Finding a way to ask doctors tough questions.
Landro L. Wall Street Journal. March 4, 2009:D1.
STUDY
Patient perspectives of patient–provider communication after adverse events.
Duclos CW, Eichler M, Taylor L, et al. Int J Qual Health Care. 2005;17:479-86.
STUDY
How patients perceive a doctor's caring attitude.
Quirk M, Mazor K, Haley H-L, et al. Patient Educ Couns. 2008;72:359-366.
ORGANIZATIONAL POLICY/GUIDELINES
A follow-up report on preventing suicide: focus on medical/surgical units and the emergency department.
Sentinel Event Alert. 2010 Nov 17;(46):1-4.
STUDY
How experiencing preventable medical problems changed patients' interactions with primary health care.
Elder NC, Jacobson CJ, Zink T, Hasse L. Ann Fam Med. 2005;3:537-544.
REVIEW
Narrative review: do state laws make it easier to say "I'm sorry?"
McDonnell WM, Guenther E. Ann Intern Med. 2008;149:811-815.
COMMENTARY
Unexpected intraoperative patient death: the imperatives of family- and surgeon-centered care.
Taylor D, Hassan MA, Luterman A, Rodning CB. Arch Surg. 2008;143:87-92.
STUDYclassic
Disclosure of medical errors: what factors influence how patients respond?
Mazor KM, Reed GW, Yood RA, Fischer MA, Baril J, Gurwitz JH. J Gen Intern Med. 2006;21:704-710.
COMMENTARY
HIPAA and patient care: the role for professional judgment.
Lo B, Dornbrand L, Dubler NN. JAMA. 2005;293:1766-1771.
STUDYclassic
Burnout and satisfaction with work-life balance among US physicians relative to the general US population.
Shanafelt TD, Boone S, Tan L, et al. Arch Intern Med. 2012;172:1377-1385.
STUDY
The "Big Dog" effect: variability assessing the causes of error in diagnoses of patients with lung cancer.
Raab SS, Meier FA, Zarbo RJ, et al. J Clin Oncol. 2006;24:2808-2814.
STUDY
"It's not our ass": medical resident sense-making regarding lawsuits.
Noland C, Carl WJ. Health Commun. 2006;20:81-89.
COMMENTARYclassic
Guilty, afraid, and alone — struggling with medical error.
Delbanco T, Bell SK. N Engl J Med. 2007;357:1682-1683.
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