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COMMENTARYclassic
Balancing "no blame" with accountability in patient safety.
Wachter RM, Pronovost PJ. N Engl J Med. 2009;361:1401-1406.
COMMENTARY
In Conversation with...Sorrel King
AHRQ WebM&M [serial online]. March 2007.
COMMENTARY
No Blood, Please.
Liang BA. AHRQ WebM&M [serial online]. May 2004.
COMMENTARY
The Dangerous Detour.
Gibson J, Taylor D. AHRQ WebM&M [serial online]. June 2003.
COMMENTARY
Apology for errors: whose responsibility?
Leape LL. Front Health Serv Manage. 2012;28:3-12.
COMMENTARY
Language Barrier
Flores G. AHRQ WebM&M [serial online]. April 2006.
STUDY
Communication failures in patient sign-out and suggestions for improvement: a critical incident analysis.
Arora V, Johnson J, Lovinger D, Humphrey HJ, Meltzer DO. Qual Saf Health Care. 2005;14:401-407.
COMMENTARY
Urine a Tough Position.
Gandhi TK. AHRQ WebM&M [serial online]. October 2003.
STUDYclassic
Disclosure of hospital adverse events and its association with patients' ratings of the quality of care.
López L, Weissman JS, Schneider EC, Weingart SN, Cohen AP, Epstein AM. Arch Intern Med. 2009;169:1888-1894.
COMMENTARY
Ashamed to admit it: owning up to medical error.
Ofri D. Health Aff (Millwood). 2010;29:1549-1551.
STUDYclassic
The many faces of error disclosure: a common set of elements and a definition.
Fein SP, Hilborne LH, Spiritus EM, et al. J Gen Intern Med. 2007;22:755-761.
NEWSPAPER/MAGAZINE ARTICLE
How to avoid falling victim to a hospital mistake.
Cohen E. Empowered Patient. CNN.com. November 13, 2009.
COMMENTARY
Anatomy of an incident disclosure: the importance of dialogue.
Iedema R, Allen S. Jt Comm J Qual Patient Saf. 2012;38:435-442.
REVIEW
Hospital do-not-resuscitate orders: why they have failed and how to fix them.
Yuen JK, Reid MC, Fetters MD. J Gen Intern Med. 2011;26:791-797.
STUDYclassic
Disclosure-and-resolution programs that include generous compensation offers may prompt a complex patient response.
Murtagh L, Gallagher TH, Andrew P, Mello MM. Health Aff (Millwood). 2012;31:2681-2689.
COMMENTARY
Disclosing harmful pathology errors to patients.
Dintzis SM, Gallagher TH. Am J Clin Pathol. 2009;131:463-465.
COMMENTARY
Development of an expert system for classification of medical errors.
Kopec D, Levy K, Kabir M, Reinharth D, Shagas G. Stud Health Technol Inform. 2005;114:110-116.
STUDY
Paid malpractice claims for adverse events in inpatient and outpatient settings.
Bishop TF, Ryan AK, Casalino LP. JAMA. 2011;305:2427-2431.
STUDY
Ambulance personnel perceptions of near misses and adverse events in pediatric patients.
Cushman JT, Fairbanks RJ, O'Gara KG, et al. Prehosp Emerg Care. 2010;14:477-484.
NEWSPAPER/MAGAZINE ARTICLE
Hospitals tally their avoidable mistakes.
Rein L. Washington Post. July 21, 2009:E1.
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