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BOOK/REPORTclassic
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2011.
Oakbrook Terrace, IL: The Joint Commission; September 2011.
MULTI-USE WEBSITE
AHRQ Quality Indicators.
Agency for Healthcare Research and Quality.
BOOK/REPORT
HealthGrades Seventh Annual Patient Safety in American Hospitals Study.
Golden, CO: HealthGrades, Inc.; March 2010.
TOOLKIT
Making Strides in Safety.
Chicago, IL: American Medical Association.
MEASUREMENT TOOL/INDICATOR
2011 ISMP Medication Safety Self Assessment for Hospitals.
Horsham, PA: Institute for Safe Medication Practices; April 2011.
BOOK/REPORT
Achieving an Exceptional Patient and Family Experience of Inpatient Hospital Care.
Balik B, Conway J, Zipperer L, Watson J. Cambridge, MA: Institute for Healthcare Improvement; 2011.
DATABASE/DIRECTORY
MEDMARX®.
Rockville, MD: U.S. Pharmacopeia; 2011.
BOOK/REPORT
Patient Safety in Canada: An Update.
Ottawa, ON, Canada: Canadian Institute for Health Information; August 14, 2007.
MULTI-USE WEBSITE
HAC Posting on Hospital Compare.
Centers for Medicare & Medicaid Services.
BOOK/REPORT
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2009.
Oakbrook Terrace, IL: The Joint Commission; January 2010.
NEWSPAPER/MAGAZINE ARTICLE
Perfect is possible.
Berwick DM, Leape LL. Newsweek. October 16, 2006:70-71.
BOOK/REPORT
HealthGrades Sixth Annual Patient Safety in American Hospitals Study.
Golden, CO: HealthGrades, Inc.; April 2009. 
MEASUREMENT TOOL/INDICATOR
Prevention Quality Indicators.
AHRQ Quality Indicators. Rockville, MD: Agency for Healthcare Research and Quality; September 2005.
STUDY
Measurement for improvement: a survey of current practice in Australian public hospitals.
Brand CA, Tropea J, Ibrahim JE, et al. Med J Aust. 2008;189:35-40.
STUDY
Clinical and economic outcomes attributable to health care–associated sepsis and pneumonia.
Eber MR, Laxminarayan R, Perencevich EN, Malani A. Arch Intern Med. 2010;170:347-353.
STUDY
Reconciling medications at admission: safe practice recommendations and implementation strategies.
Rogers G, Alper E, Brunelle D, et al. Jt Comm J Qual Patient Saf. 2006;32:37-50.
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