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BOOK/REPORT
To Err Is Human—But Don't Expect to Get Paid For It.
ASQ Quarterly Quality Report. Milwaukee, WI: American Society of Quality; October 2008.
MULTI-USE WEBSITE
HAC Posting on Hospital Compare.
Centers for Medicare & Medicaid Services.
BOOK/REPORT
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2009.
Oakbrook Terrace, IL: The Joint Commission; January 2010.
BOOK/REPORT
HealthGrades Sixth Annual Patient Safety in American Hospitals Study.
Golden, CO: HealthGrades, Inc.; April 2009. 
BOOK/REPORT
Patient Safety in Canada: An Update.
Ottawa, ON, Canada: Canadian Institute for Health Information; August 14, 2007.
NEWSPAPER/MAGAZINE ARTICLE
Empowered to improve.
Gardner E. Mod Healthc. May 18, 2009;39:28-31.
NEWSPAPER/MAGAZINE ARTICLE
Perfect is possible.
Berwick DM, Leape LL. Newsweek. October 16, 2006:70-71.
BOOK/REPORT
HealthGrades Seventh Annual Patient Safety in American Hospitals Study.
Golden, CO: HealthGrades, Inc.; March 2010.
STUDY
Measurement for improvement: a survey of current practice in Australian public hospitals.
Brand CA, Tropea J, Ibrahim JE, et al. Med J Aust. 2008;189:35-40.
STUDY
Clinical and economic outcomes attributable to health care–associated sepsis and pneumonia.
Eber MR, Laxminarayan R, Perencevich EN, Malani A. Arch Intern Med. 2010;170:347-353.
BOOK/REPORTclassic
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2011.
Oakbrook Terrace, IL: The Joint Commission; September 2011.
NEWSPAPER/MAGAZINE ARTICLE
New York City puts hospital error data online.
Kershaw S. New York Times. Sepember 7, 2007;Metro Desk section:B1.
COMMENTARY
Environmental Safety in the OR.
Linkin DR, Lautenbach E. AHRQ WebM&M [serial online]. February 2004.
SPECIAL OR THEME ISSUE
Do HSMRs really measure patient safety? 
Leatt P, ed. Healthcare Papers. 2008;8:4-75.
STUDY
Hospital safety climate surveys: measurement issues.
Jackson J, Sarac C, Flin R. Curr Opin Crit Care. 2010;16:632-638.
MULTI-USE WEBSITE
Organisation Patient Safety Incident Reports.
National Patient Safety Agency.
STUDY
Patterns in nursing home medication errors: disproportionality analysis as a novel method to identify quality improvement opportunities.
Hansen RA, Cornell PY, Ryan PB, Williams CE, Pierson S, Greene SB. Pharmacoepidemiol Drug Saf. 2010;19:1087-1094.
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