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STUDY
Professionalism: a necessary ingredient in a culture of safety.
DuPree E, Anderson R, McEvoy MD, Brodman M. Jt Comm J Qual Patient Saf. 2011;37:447-455.
NEWSPAPER/MAGAZINE ARTICLE
Transparency and public reporting are essential for a safe health care system.
Leape LL. Perspect Health Reform. New York, NY: The Commonwealth Fund; March 17, 2010.
NEWSPAPER/MAGAZINE ARTICLE
The role of the chief executive officer in maximizing patient safety.
Shorr AS. Healthc Exec. March-April 2007;22:19, 21-22, 24, 26.
STUDYclassic
A survey of the impact of disruptive behaviors and communication defects on patient safety.
Rosenstein AH, O'Daniel M. Jt Comm J Qual Patient Saf. 2008;34:464-471.
NEWSPAPER/MAGAZINE ARTICLE
Do you hold staff accountable for safety?
Terry K. Hosp Health Netw. February 2010.
BOOK/REPORTclassic
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2011.
Oakbrook Terrace, IL: The Joint Commission; September 2011.
COMMENTARY
Disruptive clinician behavior: a persistent threat to patient safety.
Porto G, Lauve R. Patient Safety Qual Healthc. July/August 2006;3:16-24.
STUDY
Health service accreditation as a predictor of clinical and organisational performance: a blinded, random, stratified study.
Braithwaite J, Greenfield D, Westbrook J, et al. Qual Saf Health Care. 2010;19:14-21.
NEWSPAPER/MAGAZINE ARTICLE
Hospitals try to calm doctors' outbursts: medical road rage affecting patient safety, group says.
Kowalczyk L. The Boston Globe. August 10, 2008;Metro section:1A.
ORGANIZATIONAL POLICY/GUIDELINES
Leadership committed to safety.
Sentinel Event Alert. August 27, 2009;(43):1-3.
FACT SHEET/FAQS
2012 Hospital National Patient Safety Goals.  
Oakbrook Terrace, IL: Joint Commission; 2011.
STUDY
Hospital performance trends on national quality measures and the association with Joint Commission accreditation.
Schmaltz SP, Williams SC, Chassin MR, Loeb JM, Wachter RM. J Hosp Med. 2011;6:458-465.
MULTI-USE WEBSITE
Joint Commission Center for Transforming Healthcare.
The Joint Commission.
COMMENTARY
In Conversation with…Gerald B. Hickson, MD.
AHRQ WebM&M [serial online]. December 2009.
NEWSPAPER/MAGAZINE ARTICLE
Collaboration focused on priority issues promotes safety.
ISMP Medication Safety Alert! Acute Care Edition. October 10, 2008;13:1-3.
STUDY
Measurement for improvement: a survey of current practice in Australian public hospitals.
Brand CA, Tropea J, Ibrahim JE, et al. Med J Aust. 2008;189:35-40.
COMMENTARY
Difficult Encounters: A CMO and CNO Respond
Ring EJ, Hirsch JE. AHRQ WebM&M [serial online]. October 2009.
COMMENTARYclassic
Balancing "no blame" with accountability in patient safety.
Wachter RM, Pronovost PJ. N Engl J Med. 2009;361:1401-1406.
STUDY
Hospital patient safety: characteristics of best-performing hospitals.
Longo DR, Hewett JE, Ge B, Schubert S. J Healthc Manag. 2007;52:188-204; discussion 204-205.
BOOK/REPORT
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2007.
Oakbrook Terrace, IL: The Joint Commission; November 2007.
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