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Approach to Improving Safety
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STUDY
Measurement for improvement: a survey of current practice in Australian public hospitals.
Brand CA, Tropea J, Ibrahim JE, et al. Med J Aust. 2008;189:35-40.
NEWSPAPER/MAGAZINE ARTICLE
Disruptive physicians.
Sandrick K. Trustee. November 2009.
STUDY
Professionalism: a necessary ingredient in a culture of safety.
DuPree E, Anderson R, McEvoy MD, Brodman M. Jt Comm J Qual Patient Saf. 2011;37:447-455.
NEWSPAPER/MAGAZINE ARTICLE
The role of the chief executive officer in maximizing patient safety.
Shorr AS. Healthc Exec. March-April 2007;22:19, 21-22, 24, 26.
NEWSPAPER/MAGAZINE ARTICLE
Transparency and public reporting are essential for a safe health care system.
Leape LL. Perspect Health Reform. New York, NY: The Commonwealth Fund; March 17, 2010.
BOOK/REPORT
The High Costs of Weak Compliance With the New York State Hospital Adverse Event Reporting and Tracking System.
Thompson WC Jr. New York, NY: Office of the New York City Comptroller, Office of Policy Management; 2009.
BOOK/REPORT
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2007.
Oakbrook Terrace, IL: The Joint Commission; November 2007.
COMMENTARY
In Conversation with…Gerald B. Hickson, MD.
AHRQ WebM&M [serial online]. December 2009.
MULTI-USE WEBSITE
Joint Commission Center for Transforming Healthcare.
The Joint Commission.
STUDY
Hospital performance trends on national quality measures and the association with Joint Commission accreditation.
Schmaltz SP, Williams SC, Chassin MR, Loeb JM, Wachter RM. J Hosp Med. 2011;6:458-465.
NEWSPAPER/MAGAZINE ARTICLE
Do you hold staff accountable for safety?
Terry K. Hosp Health Netw. February 2010.
BOOK/REPORTclassic
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2011.
Oakbrook Terrace, IL: The Joint Commission; September 2011.
ORGANIZATIONAL POLICY/GUIDELINES
Leadership committed to safety.
Sentinel Event Alert. August 27, 2009;(43):1-3.
STUDY
An effectiveness analysis of healthcare systems using a systems theoretic approach.
Chuang S, Inder K. BMC Health Serv Res. 2009;9:195.
FACT SHEET/FAQS
2012 Hospital National Patient Safety Goals.  
Oakbrook Terrace, IL: Joint Commission; 2011.
COMMENTARY
Disruptive clinician behavior: a persistent threat to patient safety.
Porto G, Lauve R. Patient Safety Qual Healthc. July/August 2006;3:16-24.
STUDYclassic
A survey of the impact of disruptive behaviors and communication defects on patient safety.
Rosenstein AH, O'Daniel M. Jt Comm J Qual Patient Saf. 2008;34:464-471.
STUDY
Hospital patient safety: characteristics of best-performing hospitals.
Longo DR, Hewett JE, Ge B, Schubert S. J Healthc Manag. 2007;52:188-204; discussion 204-205.
COMMENTARY
Difficult Encounters: A CMO and CNO Respond
Ring EJ, Hirsch JE. AHRQ WebM&M [serial online]. October 2009.
COMMENTARYclassic
Balancing "no blame" with accountability in patient safety.
Wachter RM, Pronovost PJ. N Engl J Med. 2009;361:1401-1406.
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