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BOOK/REPORTclassic
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2011.
Oakbrook Terrace, IL: The Joint Commission; September 2011.
ORGANIZATIONAL POLICY/GUIDELINES
Leadership committed to safety.
Sentinel Event Alert. August 27, 2009;(43):1-3.
NEWSPAPER/MAGAZINE ARTICLE
The role of the chief executive officer in maximizing patient safety.
Shorr AS. Healthc Exec. March-April 2007;22:19, 21-22, 24, 26.
BOOK/REPORT
The High Costs of Weak Compliance With the New York State Hospital Adverse Event Reporting and Tracking System.
Thompson WC Jr. New York, NY: Office of the New York City Comptroller, Office of Policy Management; 2009.
STUDY
Hospital performance trends on national quality measures and the association with Joint Commission accreditation.
Schmaltz SP, Williams SC, Chassin MR, Loeb JM, Wachter RM. J Hosp Med. 2011;6:458-465.
MULTI-USE WEBSITE
Joint Commission Center for Transforming Healthcare.
The Joint Commission.
STUDY
Measurement for improvement: a survey of current practice in Australian public hospitals.
Brand CA, Tropea J, Ibrahim JE, et al. Med J Aust. 2008;189:35-40.
FACT SHEET/FAQS
2012 Hospital National Patient Safety Goals.  
Oakbrook Terrace, IL: Joint Commission; 2011.
NEWSPAPER/MAGAZINE ARTICLE
Disruptive physicians.
Sandrick K. Trustee. November 2009.
NEWSPAPER/MAGAZINE ARTICLE
Preventing fatal errors.
Bailey B, Sevrens Lyons J. The Mercury News. November 27, 2005.
NEWSPAPER/MAGAZINE ARTICLE
Do you hold staff accountable for safety?
Terry K. Hosp Health Netw. February 2010.
COMMENTARYclassic
Balancing "no blame" with accountability in patient safety.
Wachter RM, Pronovost PJ. N Engl J Med. 2009;361:1401-1406.
SPECIAL OR THEME ISSUE
The Criminal Edition.
The Just Culture Community. January/February 2007;1-6.  
COMMENTARY
In Conversation with...Mark Chassin, MD, MPP, MPH
AHRQ WebM&M [serial online]. April 2009.
NEWSPAPER/MAGAZINE ARTICLE
Why King-Harbor must die.
Wachter RM. Los Angeles Times. July 1, 2007:M1.
STUDY
Health service accreditation as a predictor of clinical and organisational performance: a blinded, random, stratified study.
Braithwaite J, Greenfield D, Westbrook J, et al. Qual Saf Health Care. 2010;19:14-21.
STUDYclassic
A survey of the impact of disruptive behaviors and communication defects on patient safety.
Rosenstein AH, O'Daniel M. Jt Comm J Qual Patient Saf. 2008;34:464-471.
NEWSPAPER/MAGAZINE ARTICLE
Hospitals try to calm doctors' outbursts: medical road rage affecting patient safety, group says.
Kowalczyk L. The Boston Globe. August 10, 2008;Metro section:1A.
NEWSPAPER/MAGAZINE ARTICLE
Collaboration focused on priority issues promotes safety.
ISMP Medication Safety Alert! Acute Care Edition. October 10, 2008;13:1-3.
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