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Error Disclosure
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STUDYclassic
Disclosure of hospital adverse events and its association with patients' ratings of the quality of care.
López L, Weissman JS, Schneider EC, Weingart SN, Cohen AP, Epstein AM. Arch Intern Med. 2009;169:1888-1894.
COMMENTARY
Successful remediation of patient safety incidents: a tale of two medication errors.
Helmchen LA, Richards MR, McDonald TB. Health Care Manage Rev. 2011;36:1-10.
STUDY
Disclosing harmful mammography errors to patients.
Gallagher TH, Cook AJ, Brenner RJ, et al. Radiology. 2009;253:443-452.
BOOK/REPORTclassic
When Things Go Wrong: Responding to Adverse Events.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
REVIEW
Disclosure of harmful medical errors in out-of-hospital care.
Lu DW, Guenther E, Wesley AK, Gallagher TH. Ann Emerg Med. 2013;61:215-221.
STUDY
Responding to patient safety incidents: the "seven pillars."
McDonald TB, Helmchen LA, Smith KM, et al. Qual Saf Health Care. 2010;19:e11.
COMMENTARYclassic
A 62-year-old woman with skin cancer who experienced wrong-site surgery.
Gallagher TH. JAMA. 2009;302:669-677.
STUDYclassic
Disclosure-and-resolution programs that include generous compensation offers may prompt a complex patient response.
Murtagh L, Gallagher TH, Andrew P, Mello MM. Health Aff (Millwood). 2012;31:2681-2689.
STUDY
Iatrogenic events resulting in intensive care admission: frequency, cause, and disclosure to patients and institutions.
Lehmann LS, Puopolo AL, Shaykevich S, Brennan TA. Am J Med. 2005;118:409-413.
BOOK/REPORT
Risk Management Pearls on Disclosure of Adverse Events.
Amori G. Chicago, IL: American Society for Healthcare Risk Management; 2006.
ORGANIZATIONAL POLICY/GUIDELINES
Disclosure of medical errors involving gametes and embryos.
Ethics Committee of the American Society for Reproductive Medicine. Fertil Steril. 2011;96:1312-1314.
STUDY
Wrong-site sinus surgery in otolaryngology.
Shah RK, Nussenbaum B, Kienstra M, et al. Otolaryngol Head Neck Surg. 2010;143:37-41.
NEWSPAPER/MAGAZINE ARTICLE
Hospitals study when to apologize to patients.
Kowalczyk L. The Boston Globe. July 24, 2005.
COMMENTARY
A piece of my mind. Mistakes.
Lesnewski R. JAMA. 2006;296:1327-1328.
MULTI-USE WEBSITE
Patient Safety Toolkits & E-learning Packages.
National Patient Safety Agency.
STUDY
How trainees would disclose medical errors: educational implications for training programmes.
White AA, Bell SK, Krauss MJ, et al. Med Educ. 2011;45:372-380.
COMMENTARY
Ashamed to admit it: owning up to medical error.
Ofri D. Health Aff (Millwood). 2010;29:1549-1551.
COMMENTARY
Misread Label.
Franklin BD. AHRQ WebM&M [serial online]. November 2003.
BOOK/REPORT
Talking with Patients and Families about Medical Error: A Guide for Education and Practice.
Truog RD, Browning DM, Johnson JA, Gallagher TH. Baltimore, MD: Johns Hopkins University Press; 2011. ISBN: 0801898048.
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