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NEWSPAPER/MAGAZINE ARTICLE
Maternity ward at Highland under fire from patients.
Vesely R. Inside Bay Area. December 28, 2006.
NEWSPAPER/MAGAZINE ARTICLE
Health literacy—a quality and patient safety imperative.
Foubister V. Quality Matters. November/December 2006.
MULTI-USE WEBSITE
Joint Commission International Center for Patient Safety.
The Joint Commission, Joint Commission Resources.
NEWSPAPER/MAGAZINE ARTICLE
Q: What scares doctors? A: Being the patient.
Gibbs N, Bower A. Time Magazine. May 1, 2006.
AUDIOVISUAL
Hospital Medication Errors Commonplace.
Palca J. National Public Radio. July 28, 2006.
SPECIAL OR THEME ISSUE
Improving Health Care Quality.
Wisc Med J. 2006:105;1-86.
AUDIOVISUAL
Health agency: drug errors still common.
Knox R. "All Things Considered." National Public Radio. July 20, 2006.
BOOK/REPORTclassic
Preventing Medication Errors: Quality Chasm Series.
Committee on Identifying and Preventing Medication Errors, Aspden P, Wolcott J, Bootman JL, Cronenwett LR, eds. Washington, DC: The National Academies Press; 2007.
NEWSPAPER/MAGAZINE ARTICLE
Inquiry into reporter's death finds multiple failures in care.
Stout D. New York Times. June 17, 2006;National desk:9.
BOOK/REPORT
Mirror, Mirror on the Wall: An Update on the Quality of American Health Care Through the Patient's Lens.
Davis K, Schoen S, Schoenbaum SC, et al. New York, NY: The Commonwealth Fund; April 2006.
BOOK/REPORTclassic
Human Error: Cause, Prediction and Reduction.
Senders JW, Morey NP. Hillsdale, NJ: Lawrence Erlbaum; 1991.
COMMENTARY
Our broken health care system and how to fix it: an essay on health law and policy.
Jost TS. Wake Forest Law Rev. 2006;41:537-618.
NEWSPAPER/MAGAZINE ARTICLE
The hard work of failure analysis.
Edmondson A, Cannon MD. Working Knowledge. August 22, 2005.
BOOK/REPORT
Patient Safety Handbook, Second Edition.
Youngberg BJ, ed. Jones & Bartlett Learning: Sudbuery MA; 2013. ISBN: 9780763774042.
BOOK/REPORT
Adverse Health Events in Minnesota: Ninth Annual Public Report.
St. Paul, MN: Minnesota Department of Health; January 2013.
NEWSPAPER/MAGAZINE ARTICLE
Report: hospital errors cost 18 lives.
Rojas-Burke J. Oregonian. January 30, 2007:B01.
BOOK/REPORTclassic
Set Phasers on Stun: And Other True Tales of Design, Technology, and Human Error.
Casey SM. Santa Barbara, CA: Aegean Publishing Company; 1993.
BOOK/REPORT
Organisational Failure: An Exploratory Study in the Steel Industry and Medical Domain.
van Vuuren W. [dissertation]. Eindhoven, The Netherlands: Eindhoven University of Technology; 1998.
BOOK/REPORT
Safety First: a report for patients, clinicians and healthcare managers.
Carruthers I, Phillip P. London, UK: National Patient Safety Agency; 2006.
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