AHRQ Patient Safety Network

The Collection > Communication Improvement

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Safety Target

•Device-related Complications (9)

•Diagnostic Errors (41)

•Identification Errors (29)

•Discontinuities, Gaps, and Hand-Off Problems (199)

•Fatigue and Sleep Deprivation (5)

•Medication Safety (195)

•Medical Complications (58)

•Nonsurgical Procedural Complications (14)

•Surgical Complications (88)

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•Journal Article (496)

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•Newspaper/Magazine Article (51)

•Press Release/Announcement (2)

•Special or Theme Issue (22)

•Tools/Toolkit (19)

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Error Types

•Epidemiology of Errors and Adverse Events (99)

•Active Errors (113)

•Latent Errors (58)

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Approach to Improving Safety
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Communication Improvement

•Communication between Providers (404)

•Provider-Patient Communication (171)

Clinical Areas

•Allied Health Services (2)

•Medicine (534)

•Nursing (44)

•Pharmacy (64)

Target Audience

•Health Care Providers (594)

•Health Care Executives and Administrators (545)

•Non-Health Care Professionals (266)

•Patients (49)

Setting of Care

•Hospitals (429)

•Psychiatric Facilities (2)

•Residential Facilities (13)

•Ambulatory Care (140)

•Outpatient Surgery (8)

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1 - 20 of 696

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STUDY

Physician perspectives on quality and error in the outpatient setting.

Manwell LB, Williams ES, Babbott S, Rabatin JS, Linzer M. WMJ. 2009;108:139-144.

STUDY

Management of test results in family medicine offices.

Elder NC, McEwen TR, Flach JM, Gallimore JJ. Ann Fam Med. 2009;7:343-351.

COMMENTARY

Simple strategies to avoid medication errors.

Jenkins RH, Vaida AJ. Fam Pract Manag. 2007;14:41-47.

COMMENTARY

Reducing diagnostic error through medical home-based primary care reform.

Singh H, Graber M. JAMA. 2010;304:463-464.

STUDY

Receptionist input to quality and safety in repeat prescribing in UK general practice: ethnographic case study.

Swinglehurst D, Greenhalgh T, Russell J, Myall M. BMJ. 2011;343:d6788.

STUDY

Patient safety climate in primary care: age matters.

Holden LM, Watts DD, Hinton WP. J Patient Saf. 2009;5:23-28.

REVIEW

Meta-analysis: effect of interactive communication between collaborating primary care physicians and specialists.

Foy R, Hempel S, Rubenstein L, et al. Ann Intern Med. 2010;152:247-258.

SPECIAL OR THEME ISSUE

Interprofessional Approaches to Patient Safety.

J Interprof Care. 2006;20:455-571.

BOOK/REPORT classic

Patient Safety, 2nd edition.

Vincent C. West Sussex, UK: Wiley-Blackwell; 2010. ISBN: 9781405192217.

STUDY

How improving practice relationships among clinicians and nonclinicians can improve quality in primary care.

Lanham HJ, McDaniel RR, Crabtree BF, et al. Jt Comm J Qual Patient Saf. 2009;35:457-466.

STUDY

The quality, safety and content of telephone and face-to-face consultations: a comparative study.

McKinstry B, Hammersley V, Burton C, et al. Qual Saf Health Care. 2010;19:298-303.

STUDY

Implementation of a medication reconciliation process in an ambulatory internal medicine clinic.

Nassaralla CL, Naessens JM, Chaudhry R, Hansen MA, Scheitel SM. Qual Saf Health Care. 2007;16:90-94.

BOOK/REPORT

Safer Hospital Care: Strategies for Continuous Innovation.

Raheja D. New York, NY: Productivity Press; 2011. ISBN: 9781439821022.

STUDY

Medication reconciliation in ambulatory care: attempts at improvement.

Nassaralla CL, Naessens JM, Hunt VL, et al. Qual Saf Health Care. 2009;18:402-407.

BOOK/REPORT

Managing Patients' Medicines after Discharge from Hospital.

London, UK: Care Quality Commission; October 2009. CQC-039-500-ESP-102009. ISBN: 9781845622442.

NEWSPAPER/MAGAZINE ARTICLE

Diagnostic error in acute care.

PA-PSRS Patient Saf Advis. 2010;7:76-86.

COMMENTARY

Medication reconciliation campaign in a clinic for homeless patients.

Moczygemba LR, Gatewood SB, Kennedy AK, et al. Am J Health Syst Pharm. 2012;69:558-562.

BOOK/REPORT classic

Safe Patients, Smart Hospitals: How One Doctor's Checklist Can Help Us Change Health Care from the Inside Out.

Pronovost P, Vohr E. New York, NY: Hudson Street Press; 2010. ISBN: 9781594630644.

STUDY

Frequency of failure to inform patients of clinically significant outpatient test results.

Casalino LP, Dunham D, Chin MH, et al. Arch Intern Med. 2009;169:1123-1129.

STUDY

Quality of clinical aspects of call handling at Dutch out of hours centres: cross sectional national study.

Derkx HP, Rethans JE, Muijtjens AM, et al. BMJ. 2008;337:a1264.

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