AHRQ Patient Safety Network

The Collection > Provider-Patient Communication

PATIENT SAFETY PRIMERS
The Role of the Patient in Safety

Narrow By

clear selections

Safety Target

•Device-related Complications (2)

•Diagnostic Errors (13)

•Identification Errors (8)

•Discontinuities, Gaps, and Hand-Off Problems (35)

•Fatigue and Sleep Deprivation (4)

•Medication Safety (40)

•Medical Complications (14)

•Nonsurgical Procedural Complications (3)

•Surgical Complications (19)

•Transfusion Complications (1)

•Psychological and Social Complications (53)

Origin/Sponsor

•Asia (3)

•Australia and New Zealand (19)

Resource Types

•Journal Article (182)

•Legislation/Regulation (4)

•Meeting/Conference (1)

•Newspaper/Magazine Article (29)

•Press Release/Announcement (2)

•Special or Theme Issue (3)

•Tools/Toolkit (3)

•Web Resource (2)

Error Types

•Epidemiology of Errors and Adverse Events (25)

•Active Errors (37)

•Latent Errors (17)

•Near Miss (3)

Approach to Improving Safety
< All

Provider-Patient Communication

•Informed Consent (6)

•Health Literacy Improvement (14)

Clinical Areas

•Allied Health Services (1)

•Medicine (137)

•Nursing (15)

•Pharmacy (14)

Target Audience

•Health Care Providers (203)

•Health Care Executives and Administrators (201)

•Non-Health Care Professionals (97)

•Patients (45)

Setting of Care

•Hospitals (100)

•Psychiatric Facilities (1)

•Residential Facilities (2)

•Ambulatory Care (39)

•Outpatient Surgery (3)

1 - 20 of 256

Show ExcerptDon't Show Excerpt

dropdown

BOOK/REPORT

Risk Management Pearls on Disclosure of Adverse Events.

Amori G. Chicago, IL: American Society for Healthcare Risk Management; 2006.

STUDY

Doctors' stress responses and poor communication performance in simulated bad-news consultations.

Brown R, Dunn S, Byrnes K, Morris R, Heinrich P, Shaw J. Acad Med. 2009;84:1595-1602.

REVIEW

Narrative review: do state laws make it easier to say "I'm sorry?"

McDonnell WM, Guenther E. Ann Intern Med. 2008;149:811-815.

COMMENTARY

In Conversation with…Thomas H. Gallagher, MD

AHRQ WebM&M [serial online]. January 2009.

STUDY

Patients' and family members' views on how clinicians enact and how they should enact incident disclosure: the "100 patient stories" qualitative study.

Iedema R, Allen S, Britton K, et al. BMJ. 2011;343:d4423.

STUDY

Assessing residents' communication skills: disclosure of an adverse event to a standardized patient.

Posner G, Nakajima A. J Obstet Gynaecol Can. 2011;33:262-268.

STUDY

How does routine disclosure of medical error affect patients' propensity to sue and their assessment of provider quality?: Evidence from survey data.

Helmchen LA, Richards MR, McDonald TB. Med Care. 2010;48:955-961.

ORGANIZATIONAL POLICY/GUIDELINES

A follow-up report on preventing suicide: focus on medical/surgical units and the emergency department.

Sentinel Event Alert. 2010 Nov 17;(46):1-4.

COMMENTARY

Apologies and medical error.

Robbennolt JK. Clin Orthop Relat Res. 2009;467:376-382.

BOOK/REPORT classic

When Things Go Wrong: Responding to Adverse Events.

A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.

REVIEW

An empirically derived taxonomy of factors affecting physicians' willingness to disclose medical errors.

Kaldjian LC, Jones EW, Rosenthal GE, Tripp-Reimer T, Hillis SL. J Gen Intern Med. 2006;21:942-948.

COMMENTARY

In Conversation with…Gerald B. Hickson, MD.

AHRQ WebM&M [serial online]. December 2009.

STUDY

Patient perspectives of patient–provider communication after adverse events.

Duclos CW, Eichler M, Taylor L, et al. Int J Qual Health Care. 2005;17:479-86.

STUDY

Putting the 'patient' in patient safety: a qualitative study of consumer experiences.

Rathert C, Brandt J, Williams ES. Health Expect. 2012;15:327-336.

COMMENTARY

Disclosing harmful pathology errors to patients.

Dintzis SM, Gallagher TH. Am J Clin Pathol. 2009;131:463-465.

STUDY

Patient education to prevent falls among older hospital inpatients: a randomized controlled trial.

Haines TP, Hill A-M, Hill KD, et al. Arch Intern Med. 2011;171:516-524.

STUDY

Patient self-medication--a change in hospital practice.

Grantham G, McMillan V, Dunn SV, Gassner LA, Woodcock P. J Clin Nurs. 2006;15:962-970.

COMMENTARY

How to discuss errors and adverse events with cancer patients.

Yardley IE, Yardley SJ, Wu AW. Curr Oncol Rep. 2010;12:253-260.

ORGANIZATIONAL POLICY/GUIDELINES

ACOG Committee Opinion #520: disclosure and discussion of adverse events.

ACOG Committee on Patient Safety and Quality Improvement and Committee on Professional Liability. Obstet Gynecol. 2012;119:686-689.

COMMENTARY

Right? Left? Neither!

Howell EA, Chassin MR. AHRQ WebM&M [serial online]. May 2006.

1 2 3 4 5 6 7 8 9 10 11 Next >