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Provider-Patient Communication
PATIENT SAFETY PRIMERS
The Role of the Patient in Safety
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Provider-Patient Communication
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STUDY
Putting the 'patient' in patient safety: a qualitative study of consumer experiences.
Rathert C, Brandt J, Williams ES. Health Expect. 2012;15:327-336.
NEWSPAPER/MAGAZINE ARTICLE
Hospitals own up to errors.
Landro L. Wall Street Journal. August 25, 2009:D1.
NEWSPAPER/MAGAZINE ARTICLE
Staying safe during a hospital stay.
Graham J. Los Angeles Times. May 11, 2011.
NEWSPAPER/MAGAZINE ARTICLE
More families hear apologies following medical mistakes.
Greene L. St. Petersburg Times. August 19, 2008.
NEWSPAPER/MAGAZINE ARTICLE
Don't let a hospital make you sick.
Mishori R. Parade Magazine. February 8, 2009.
NEWSPAPER/MAGAZINE ARTICLE
Hospitals boost patients' power as advisers.
Landro L. Wall Street Journal. August 8, 2007:D1.
STUDY
Reduction in pediatric identification band errors: a quality collaborative.
Phillips SC, Saysana M, Worley S, Hain PD. Pediatrics. 2012;129:e1587-e1593.
MULTI-USE WEBSITE
The Assertive Patient.
Health Care For All. 30 Winter Street, 10th floor, Boston, MA 02108.
COMMENTARY
Apology for errors: whose responsibility?
Leape LL. Front Health Serv Manage. 2012;28:3-12.
BOOK/REPORT
Safe Practices for Better Healthcare–2009 Update.
National Quality Forum. Washington, DC: National Quality Forum; 2009.
REVIEW
Adverse events in hospitals: the patient's point of view.
Massó Guijarro P, Aranaz Andrés JM, Mira JJ, Perdiguero E, Aibar C. Qual Saf Health Care. 2010;19:144-147.
AUDIOVISUAL
Hospital-acquired infections.
Moss-Coane M, O'Connell K, Fishman N. Radio Times. April 28, 2011.
NEWSPAPER/MAGAZINE ARTICLE
Checking the right boxes, but failing the patient.
Rifkin D. New York Times. November 16, 2009;Science Desk:5.
NEWSPAPER/MAGAZINE ARTICLE
Minnesota hospitals are testing ways to reduce return trips.
Lerner M. Star Tribune. October 11, 2012.
MULTI-USE WEBSITE
Getting Safer Care.
Agency for Healthcare Research and Quality.
COMMENTARY
Anatomy of an incident disclosure: the importance of dialogue.
Iedema R, Allen S. Jt Comm J Qual Patient Saf. 2012;38:435-442.
STUDY
The Daily Plan: including patients for safety's sake.
King BJ, Mills PD, Fore A, Mitchell C. Nurs Manage. 2012;43:15-18.
NEWSPAPER/MAGAZINE ARTICLE
How to avoid falling victim to a hospital mistake.
Cohen E. Empowered Patient. CNN.com. November 13, 2009.
COMMENTARY
Improving heparin safety: a multidisciplinary invited conference.
Peterson C, Ham CW, Vanderveen T. Hosp Pharm. 2008;43:491-497.
REVIEW
Promoting effective transitions of care at hospital discharge: a review of key issues for hospitalists.
Kripalani S, Jackson AT, Schnipper JL, Coleman EA. J Hosp Med. 2007;2:314-323.
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