AHRQ Patient Safety Network

The Collection > Provider-Patient Communication

PATIENT SAFETY PRIMERS
The Role of the Patient in Safety

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Safety Target

•Device-related Complications (6)

•Diagnostic Errors (37)

•Identification Errors (21)

•Discontinuities, Gaps, and Hand-Off Problems (93)

•Fatigue and Sleep Deprivation (4)

•Medication Safety (131)

•Medical Complications (32)

•Nonsurgical Procedural Complications (6)

•Surgical Complications (35)

•Transfusion Complications (1)

•Psychological and Social Complications (53)

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•Asia (4)

•Australia and New Zealand (15)

Resource Types

•Journal Article (306)

•Legislation/Regulation (6)

•Meeting/Conference (4)

•Newspaper/Magazine Article (91)

•Press Release/Announcement (2)

•Special or Theme Issue (6)

•Tools/Toolkit (15)

•Web Resource (11)

Error Types

•Epidemiology of Errors and Adverse Events (54)

•Active Errors (103)

•Latent Errors (37)

•Near Miss (10)

Approach to Improving Safety
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Provider-Patient Communication

•Informed Consent (20)

•Health Literacy Improvement (62)

Clinical Areas

•Allied Health Services (2)

•Medicine (304)

•Nursing (20)

•Pharmacy (52)

Target Audience

•Health Care Providers (399)

•Health Care Executives and Administrators (297)

•Non-Health Care Professionals (137)

•Patients (126)

Setting of Care

•Hospitals (224)

•Psychiatric Facilities (1)

•Residential Facilities (5)

•Ambulatory Care (105)

•Outpatient Surgery (4)

1 - 20 of 499

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STUDY

Frequency of failure to inform patients of clinically significant outpatient test results.

Casalino LP, Dunham D, Chin MH, et al. Arch Intern Med. 2009;169:1123-1129.

STUDY

Quality of clinical aspects of call handling at Dutch out of hours centres: cross sectional national study.

Derkx HP, Rethans JE, Muijtjens AM, et al. BMJ. 2008;337:a1264.

STUDY

How do physicians conduct medication reviews?

Tarn DM, Paterniti DA, Kravitz RL, Fein S, Wenger NS. J Gen Intern Med. 2009;24:1296-1302.

COMMENTARY

Urine a Tough Position.

Gandhi TK. AHRQ WebM&M [serial online]. October 2003.

STUDY

Approaches to reducing the most important patient errors in primary health-care: patient and professional perspectives.

Buetow S, Kiata L, Liew T, Kenealy T, Dovey S, Elwyn G. Health Soc Care Community. 2010;18:296-303.

STUDY

Improving prescription drug warnings to promote patient comprehension.

Wolf MS, Davis TC, Bass PF, et al. Arch Intern Med. 2010;170:50-56.

STUDY

The quality, safety and content of telephone and face-to-face consultations: a comparative study.

McKinstry B, Hammersley V, Burton C, et al. Qual Saf Health Care. 2010;19:298-303.

STUDY

Improving medication reconciliation in the outpatient setting.

Varkey P, Cunningham J, Bisping S. Jt Comm J Qual Patient Saf. 2007;33:286-292.

STUDY

Burden of difficult encounters in primary care: data from the Minimizing Error, Maximizing Outcomes Study.

An PG, Rabatin JS, Manwell LB, Linzer M, Brown RL, Schwartz MD, for the MEMO Investigators. Arch Intern Med. 2009;169:410-414.

STUDY

Patient report on information given, consultation time and safety in primary care.

Mira JJ, Nebot C, Lorenzo S, Pérez-Jover V. Qual Saf Health Care. 2010;19:e33.

NEWSPAPER/MAGAZINE ARTICLE

Rx for medication errors.

Friedley NJ. Med Econ. October 17, 2008;85:34-38.

STUDY

Improving patient understanding of prescription drug label instructions.

Davis TC, Federman AD, Bass PF III, et al. J Gen Int Med. 2009;24:57-62.

STUDY

Problems after discharge and understanding of communication with their primary care physicians (PCPs) among hospitalized seniors: a mixed methods study.

Arora VM, Prochaska ML, Farnan JM, et al. J Hosp Med. 2010;5:385-391.

STUDY

Medication safety messages for patients via the web portal: the MedCheck intervention.

Weingart SN, Hamrick HE, Tutkus S, et al. Int J Med Inform. 2008;77:161-168.

STUDY

Patient reported receipt of medication instructions for warfarin is associated with reduced risk of serious bleeding events.

Metlay JP, Hennessy S, Localio AR, et al. J Gen Intern Med. 2008;23:1589-1594.

COMMENTARY

Processes for effective communication in primary care.

Weiner SJ, Barnet B, Cheng TL, Daaleman TP. Ann Intern Med. 2005;142:709-714.

COMMENTARY

Simple strategies to avoid medication errors.

Jenkins RH, Vaida AJ. Fam Pract Manag. 2007;14:41-47.

STUDY

The care transitions intervention: translating from efficacy to effectiveness.

Voss R, Gardner R, Baier R, Butterfield K, Lehrman S, Gravenstein S. Arch Intern Med. 2011;171:1232-1237.

STUDY

Do medication samples jeopardize patient safety?

Franks AS, Ray SM, Wallace LS, Keenum AJ, Weiss BD. Ann Pharmacother. 2008;43:51-56.

COMMENTARY

Recurrent Hypoglycemia: A Care Transition Failure?

Eytan T. AHRQ WebM&M [serial online]. October 2008.

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