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Provider-Patient Communication
PATIENT SAFETY PRIMERS
The Role of the Patient in Safety
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BOOK/REPORT
How Doctors Think.
Groopman J. Boston, MA: Houghton Mifflin; 2007. ISBN: 0618610030.
NEWSPAPER/MAGAZINE ARTICLE
What drugs do you take? Hospitals seek to collect better data and prevent errors.
Landro L. Wall Street Journal (Eastern edition). May 23, 2006:D1. [reprinted on Post-Gazette.com]
NEWSPAPER/MAGAZINE ARTICLE
The best medical care in the U.S.
Arnst C. Business Week. July 17, 2006.
NEWSPAPER/MAGAZINE ARTICLE
Q: What scares doctors? A: Being the patient.
Gibbs N, Bower A. Time Magazine. May 1, 2006.
TOOLKIT
Med List.
Massachusetts Coalition for the Prevention of Medical Errors, Betsy Lehman Center for Patient Safety and Medical Error Reduction, Massachusetts Medical Society.
SPECIAL OR THEME ISSUE
Improving Health Care Quality.
Wisc Med J. 2006:105;1-86.
NEWSPAPER/MAGAZINE ARTICLE
UPMC alert gives patients a voice in care.
Fabregas L. Pittsburgh Tribune-Review. May 19, 2006.
AWARD RECIPIENT
2006 Quest for Quality Prize.
Runy LA. Hosp Health Netw. September 2006.
NEWSPAPER/MAGAZINE ARTICLE
Fixing America's hospitals.
Newsweek. October 16, 2006:44-68, 72.
STUDY
Parents' perceptions of pediatric day surgery risks: unforeseeable complications, or avoidable mistakes?
Sobo EJ. Soc Sci Med. 2005;60:2341-2350.
COMMENTARY
Poor Prognosis.
Lamont EB. AHRQ WebM&M [serial online]. September 2004.
NEWSPAPER/MAGAZINE ARTICLE
Parents asking hospital for answers in death of infant.
News 3 Las Vegas (KVBC/DT). December 7, 2006.
NEWSPAPER/MAGAZINE ARTICLE
In a crisis, do-not-revive requests don't always work.
Parker L. USA Today. December 19, 2006.
BOOK/REPORT
Patient Safety Handbook, Second Edition.
Youngberg BJ, ed. Jones & Bartlett Learning: Sudbuery MA; 2013. ISBN: 9780763774042.
STUDY
How experiencing preventable medical problems changed patients' interactions with primary health care.
Elder NC, Jacobson CJ, Zink T, Hasse L. Ann Fam Med. 2005;3:537-544.
NEWSPAPER/MAGAZINE ARTICLE
When a heart attack goes undiagnosed.
Davis R. USA Today. October 25, 2006.
NEWSPAPER/MAGAZINE ARTICLE
Communication breakdown.
Thomas KM. The Boston Globe. September 5, 2005;Health/Science section:C1.
STUDY
Older adults' perceptions of feeling safe in urban and rural acute care.
Lasiter S, Duffy J. J Nurs Adm. 2013;43:30-66.
STUDY
Patient perspectives of patient–provider communication after adverse events.
Duclos CW, Eichler M, Taylor L, et al. Int J Qual Health Care. 2005;17:479-86.
BOOK/REPORT
When Things Go Wrong: Responding to Adverse Events.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
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