PATIENT SAFETY PRIMERS
The Role of the Patient in Safety
Device-related Complications (5)
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Setting of Care
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Disclosure of medical errors: what factors influence how patients respond?
Mazor KM, Reed GW, Yood RA, Fischer MA, Baril J, Gurwitz JH. J Gen Intern Med. 2006;21:704-710.
When doctors say, "We're sorry."
Eisenberg D. Time Magazine. August 15, 2005;166:50.
Apologies and medical error.
Robbennolt JK. Clin Orthop Relat Res. 2009;467:376-382.
An empirically derived taxonomy of factors affecting physicians' willingness to disclose medical errors.
Kaldjian LC, Jones EW, Rosenthal GE, Tripp-Reimer T, Hillis SL. J Gen Intern Med. 2006;21:942-948.
When Things Go Wrong: Responding to Adverse Events.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
Patients' and physicians' attitudes regarding the disclosure of medical errors.
Gallagher TH, Waterman AD, Ebers AG, Fraser VJ, Levinson W. JAMA. 2003;289:1001-1007.
Physician, say you're sorry.
Delbanco T, Bell SK. New York Times Video. November 24, 2008.
Safety in ASCs: putting patients first.
Dix K. Today's Surgicenter. December 1, 2006.
Surgical site verification: A through Z.
Dunn D. J Perianesth Nurs. 2006;21:317-328.
It's time to say sorry.
Coombes R. BMJ Podcast. June 1, 2012.
How do patients want physicians to handle mistakes? A survey of internal medicine patients in an academic setting.
Witman AB, Park DM, Hardin SB. Arch Intern Med. 1996;156:2565-2569.
Doctors say patients who lie may put their health at risk.
Johnson CK. USA Today. January 19, 2007.
Hospital tells of surgery on wrong side.
Smith S. Boston Globe. July 4, 2008;Metro section:1A.
The impact of the 80-hour resident workweek on surgical residents and attending surgeons.
Hutter MM, Kellogg KC, Ferguson CM, Abbott WM, Warshaw AL. Ann Surg. 2006;243:864-871; discussion 871-875.
Universal Protocol for Preventing Wrong Site, Wrong Procedure, Wrong Person Surgery.
The Joint Commission.
How patients perceive a doctor's caring attitude.
Quirk M, Mazor K, Haley H-L, et al. Patient Educ Couns. 2008;72:359-366.
Removing Insult from Injury: Disclosing Adverse Events.
Baltimore, MD: Johns Hopkins Bloomberg School of Public Health; 2005.
Ethical and practical aspects of disclosing adverse events in the emergency department.
Stokes SL, Wu AW, Pronovost PJ. Emerg Med Clin North Am. 2006;24:703-714.
Avoiding iatrogenic harm to patient and family while discussing goals of care near the end of life.
Weiner JS, Roth J. J Palliat Med. 2006;9:451-463.
Apology for errors: whose responsibility?
Leape LL. Front Health Serv Manage. 2012;28:3-12.
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