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Approach to Improving Safety
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STUDY
Physician perspectives on quality and error in the outpatient setting.
Manwell LB, Williams ES, Babbott S, Rabatin JS, Linzer M. WMJ. 2009;108:139-144.
STUDY
Patient safety climate in primary care: age matters.
Holden LM, Watts DD, Hinton WP. J Patient Saf. 2009;5:23-28.
STUDY
How teams work—or don’t—in primary care: a field study on internal medicine practices.
Chesluk BJ, Holmboe ES. Health Aff (Millwood). 2010;29:874-879.
STUDY
How improving practice relationships among clinicians and nonclinicians can improve quality in primary care.
Lanham HJ, McDaniel RR, Crabtree BF, et al. Jt Comm J Qual Patient Saf. 2009;35:457-466.
TOOLKIT
Seven steps to patient safety in general practice.
National Patient Safety Agency. London, England: NHS; 2009.
STUDY
Implementation of a medication reconciliation process in an ambulatory internal medicine clinic.
Nassaralla CL, Naessens JM, Chaudhry R, Hansen MA, Scheitel SM. Qual Saf Health Care. 2007;16:90-94.
BOOK/REPORT
Safer Hospital Care: Strategies for Continuous Innovation.
Raheja D. New York, NY: Productivity Press; 2011. ISBN: 9781439821022.
BOOK/REPORTclassic
Safe Patients, Smart Hospitals: How One Doctor's Checklist Can Help Us Change Health Care from the Inside Out.
Pronovost P, Vohr E. New York, NY: Hudson Street Press; 2010. ISBN: 9781594630644.
STUDY
Organizational culture, team climate and diabetes care in small office-based practices.
Bosch M, Dijkstra R, Wensing M, van der Weijden T, Grol R. BMC Health Serv Res. 2008;8:180.
SPECIAL OR THEME ISSUE
Quality of Anesthesia Care. 
Neuman MD, Martinez EA, eds. Anesthesiol Clin. 2011;29:1-178.
STUDY
Adoption of patient-centered care practices by physicians: results from a national survey.
Audet AM, Davis K, Schoenbaum SC. Arch Intern Med. 2006;166:754-759.
MEASUREMENT TOOL/INDICATOR
Medication Safety Self Assessment for Automated Dispensing Cabinets.
Horsham, PA: Institute for Safe Medication Practices; 2009.  
STUDY
Communication and collaboration: it's about the pharmacists, as well as the physicians and nurses.
Holden LM, Watts DD, Walker PH. Qual Saf Health Care. 2010;19:169-172.
COMMENTARY
Safer out of hours primary care.
Cosford PA, Thomas JM. BMJ. 2010;340:c3194.
FACT SHEET/FAQSclassic
Preventing Medication Errors: A $21 Billion Opportunity.
Washington, DC: National Priorities Partnership and National Quality Forum; December 2010.
COMMENTARY
Learning accountability for patient outcomes.
Pronovost PJ. JAMA. 2010;304:204-205.
SPECIAL OR THEME ISSUE
Interprofessional Approaches to Patient Safety.
J Interprof Care. 2006;20:455-571.
BOOK/REPORTclassic
Patient Safety in Emergency Medicine.
Croskerry P, Cosby KS, Schenkel SM, Wears RL, eds. Philadelphia, PA: Lippincott Williams & Wilkins; 2009. ISBN: 9780781777278.
BOOK/REPORT
Tennessee Center for Patient Safety Annual Report 2010.
Nashville, TN: Tennessee Center for Patient Safety; August 2011.
AWARD RECIPIENT
Building and sustaining a systemwide culture of safety.
Yates GR, Bernd DL, Sayles SM, Stockmeier CA, Burke G, Merti GE. Jt Comm J Qual Patient Saf. 2005;31:684-689.
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