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Safety Culture
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Safety Culture: High-reliability organizations consistently minimize adverse events despite carrying out intrinsically hazardous work... Read Full Glossary Entry >
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NEWSPAPER/MAGAZINE ARTICLE
Standards, audits, and saying I'm sorry: an engineer's family proposes solutions.
Wojcieszak D. Patient Safety Qual Healthc. May/June 2005;2:6, 8-9.
STUDY
Patient Safety Leadership WalkRounds™ at Partners HealthCare: learning from implementation.
Frankel A, Grillo SP, Baker EG, et al. Jt Comm J Qual Patient Saf. 2005;31:423-437. 
BOOK/REPORT
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2012.
Oakbrook Terrace, IL: The Joint Commission; September 2012.
AUDIOVISUAL
Eye to eye: Donald Berwick.
"Eye to Eye with Katie Couric." CBS News Video. February 6, 2007.
NEWSPAPER/MAGAZINE ARTICLE
How safe do patients feel?
Wolosin R, Vercler L, Matthews J. Patient Safety & Quality Healthcare. November/December 2005;2:40-44.
BOOK/REPORT
How Safe Is Your Hospital?
Dr Foster Intelligence Unit. London, UK: Imperial College London; 2009.
MULTI-USE WEBSITE
MHA Keystone Center for Patient Safety and Quality.
Michigan Health and Hospital Association.
COMMENTARYclassic
Risk mitigation in large scale systems: lessons from high reliability organizations.
Grabowski M, Roberts KH. Calif Manage Rev. 1997;39:152-162.
BOOK/REPORTclassic
Josie's Story.
King S. New York, NY: Atlantic Monthly Press; 2009. ISBN: 9780802119209.
AUDIOVISUAL
Good News: How Hospitals Heal Themselves [documentary].
Washington, DC: CCM, Inc.; 2006. Crawford-Mason C (producer), Dobyns L (reporter); Management Wisdom Video Series. 
STUDY
Stories from the sharp end: case studies in safety improvement.
McCarthy D, Blumenthal D. Milbank Q. 2006;84:165-200.
NEWSPAPER/MAGAZINE ARTICLE
The health factory.
Spear SJ. New York Times. August 29, 2005;Editorials/Op-Ed section:15.
AUDIOVISUAL
Chasing Zero: Winning the War on Healthcare Harm.
Austin, TX: Texas Medical Institute for Technology and the Quaid Foundation; 2010.
STUDY
Organizational culture, critical success factors, and the reduction of hospital errors.
Stock GN, McFadden KL, Gowen III, CR. Int J Prod Econ. 2007;106:368–392.
NEWSPAPER/MAGAZINE ARTICLE
Saving lives: hospitals have signed on to a six-part plan to avoid a multitude of unnecessary deaths.
Comarow A. US News & World Report. July 18, 2005;139:74,76,79.
BOOK/REPORT
Charting the Course: Launching Patient-Centric Healthcare.
Nance JJ, Bartholomew KM. Boseman, MT: Second River Healthcare Press; 2012. ISBN: 9781936406128.
COMMENTARY
The Henry Ford Health System No Harm Campaign: a comprehensive model to reduce harm and save lives.
Conway WA, Hawkins S, Jordan J, Voutt-Goos MJ. Jt Comm J Qual Patient Saf. 2012;38:318-327.
NEWSPAPER/MAGAZINE ARTICLE
Get me out alive.
Feldman R. The Washington Post. May 2, 2006:HE01.
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