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COMMENTARY
A root cause analysis of clinical error: confronting the disjunction between formal rules and situated clinical activity.
Iedema RA, Jorm C, Braithwaite J, Travaglia J, Lum M. Soc Sci Med. 2006;63:1201-1212.
STUDY
Doctors' stress responses and poor communication performance in simulated bad-news consultations.
Brown R, Dunn S, Byrnes K, Morris R, Heinrich P, Shaw J. Acad Med. 2009;84:1595-1602.
STUDY
Disclosing clinical adverse events to patients: can practice inform policy?
Sorensen R, Iedema R, Piper D, Manias E, Williams A, Tuckett A. Health Expect. 2010;13:148-159.
STUDY
Improving patient safety: the comparative views of patient-safety specialists, workforce staff and managers.
Braithwaite J, Westbrook MT, Robinson M, Michael S, Pirone C, Robinson P. BMJ Qual Saf. 2011;20:424-431.
COMMENTARY
Culture, language, and patient safety: making the link.
Johnstone MJ, Kanitsaki O. Int J Qual Health Care. 2006;18:383-8.
COMMENTARY
Practising open disclosure: clinical incident communication and systems improvement.
Iedema R, Jorm C, Wakefield J, Ryan C, Dunn S. Sociol Health Illn. 2009;31:262-77.
COMMENTARY
In the wake of hospital inquiries: impact on staff and safety.
Dunbar JA, Reddy P, Beresford B, Ramsey WP, Lord RS. Med J Aust. 2007;186:80-83.
BOOK/REPORT
Safe Handover: Safe Patients.
Kingston, ACT, Australia: Australian Medical Association; 2006.
STUDY
Health care professionals' views of implementing a policy of open disclosure of errors.
Sorensen R, Iedema R, Piper D, Manias E, Williams A, Tuckett A. J Health Serv Res Policy. 2008;13:227-232.
STUDY
Patients' and family members' experiences of open disclosure following adverse events.
Iedema R, Sorensen R, Manias E, et al. Int J Qual Health Care. 2008;20:421-432.
BOOK/REPORT
Guiding Principles to Achieve Continuity in Medication Management.
Canberra, Australia: Australian Pharmaceutical Advisory Council; July 2005. ISBN: 0642825971.
STUDY
Engineering a safe landing: engaging medical practitioners in a systems approach to patient safety.
Brand C, Ibrahim J, Bain C, Jones C, King B. Intern Med J. 2007;37:295-302.
STUDY
Approaches to reducing the most important patient errors in primary health-care: patient and professional perspectives.
Buetow S, Kiata L, Liew T, Kenealy T, Dovey S, Elwyn G. Health Soc Care Community. 2010;18:296-303.
STUDY
Identification of doctors at risk of recurrent complaints: a national study of healthcare complaints in Australia.
Bismark MM, Spittal MJ, Gurrin LC, Ward M, Studdert DM. BMJ Qual Saf. 2013 Apr 10; [Epub ahead of print].
COMMENTARY
How does the law recognize and deal with medical errors?
Merry AF. J R Soc Med. 2009;102:265-271.
STUDY
Hospital costs associated with adverse events in gynecological oncology.
Kondalsamy-Chennakesavan S, Gordon LG, Sanday K, et al. Gynecol Oncol. 2011;121:70-75.
COMMENTARY
Improving hospital performance: culture change is not the answer.
Leggat SG, Dwyer J. Healthc Q. 2005;8:60-68.
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