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NEWSPAPER/MAGAZINE ARTICLE
Maternity ward at Highland under fire from patients.
Vesely R. Inside Bay Area. December 28, 2006.
NEWSPAPER/MAGAZINE ARTICLE
Health literacy—a quality and patient safety imperative.
Foubister V. Quality Matters. November/December 2006.
MULTI-USE WEBSITE
Joint Commission International Center for Patient Safety.
The Joint Commission, Joint Commission Resources.
NEWSPAPER/MAGAZINE ARTICLE
Q: What scares doctors? A: Being the patient.
Gibbs N, Bower A. Time Magazine. May 1, 2006.
AUDIOVISUAL
Hospital Medication Errors Commonplace.
Palca J. National Public Radio. July 28, 2006.
SPECIAL OR THEME ISSUE
Improving Health Care Quality.
Wisc Med J. 2006:105;1-86.
AUDIOVISUAL
Health agency: drug errors still common.
Knox R. "All Things Considered." National Public Radio. July 20, 2006.
BOOK/REPORTclassic
Preventing Medication Errors: Quality Chasm Series.
Committee on Identifying and Preventing Medication Errors, Aspden P, Wolcott J, Bootman JL, Cronenwett LR, eds. Washington, DC: The National Academies Press; 2007.
NEWSPAPER/MAGAZINE ARTICLE
Inquiry into reporter's death finds multiple failures in care.
Stout D. New York Times. June 17, 2006;National desk:9.
NEWSPAPER/MAGAZINE ARTICLE
Perfect is possible.
Berwick DM, Leape LL. Newsweek. October 16, 2006:70-71.
BOOK/REPORT
Mirror, Mirror on the Wall: An Update on the Quality of American Health Care Through the Patient's Lens.
Davis K, Schoen S, Schoenbaum SC, et al. New York, NY: The Commonwealth Fund; April 2006.
NEWSPAPER/MAGAZINE ARTICLE
Health for life. Keys to safer hospitals.
Berwick DM. Newsweek. December 12, 2005;46:75-78.
BOOK/REPORTclassic
The Girl Who Died Twice: Every Patient's Nightmare: the Libby Zion Case and the Hidden Hazards of Hospitals.
Robins NS. New York, NY: Delacorte Press; 1995. ISBN 0385308094.
MULTI-USE WEBSITE
National Patient Safety Awareness Week.
National Patient Safety Foundation.
AUDIOVISUAL
Toward a High Performance Health System: Public-Private Efforts to Make Health Care Safer and More Effective.
Washington, DC: Alliance for Health Reform, The Commonwealth Fund; 2005.
NEWSPAPER/MAGAZINE ARTICLEclassic
How can we save the next victim?
Belkin L. New York Times Magazine. June 15, 1997;sect 6:28-33, 44, 50, 63, 66, 70.
BOOK/REPORTclassic
Human Error: Cause, Prediction and Reduction.
Senders JW, Morey NP. Hillsdale, NJ: Lawrence Erlbaum; 1991.
BOOK/REPORTclassic
Human Error in Medicine.
Bogner MSE. Mahwah, NJ: Lawrence Erlbaum Associates; 1994.
FACT SHEET/FAQS
Safety as You Go from Hospital to Home.
McLean, VA: National Patient Safety Foundation.
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