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BOOK/REPORTclassic
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2011.
Oakbrook Terrace, IL: The Joint Commission; September 2011.
MULTI-USE WEBSITE
HAC Posting on Hospital Compare.
Centers for Medicare & Medicaid Services.
BOOK/REPORT
HealthGrades Sixth Annual Patient Safety in American Hospitals Study.
Golden, CO: HealthGrades, Inc.; April 2009. 
BOOK/REPORT
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2009.
Oakbrook Terrace, IL: The Joint Commission; January 2010.
NEWSPAPER/MAGAZINE ARTICLE
Perfect is possible.
Berwick DM, Leape LL. Newsweek. October 16, 2006:70-71.
BOOK/REPORT
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2010.
Oakbrook Terrace, IL: The Joint Commission; September 2010.
BOOK/REPORT
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2012.
Oakbrook Terrace, IL: The Joint Commission; September 2012.
BOOK/REPORT
The First Annual HealthGrades Pediatric Patient Safety in American Hospitals Study.
Reed K, May R. Golden, CO: Health Grades, Inc; 2010.
BOOK/REPORT
2009 National Healthcare Quality Report.
Rockville, MD: Agency for Healthcare Research and Quality; March 2010. AHRQ Publication No. 10-0003.
COMMENTARY
Moving beyond readmission penalties: creating an ideal process to improve transitional care.
Burke RE, Kripalani S, Vasilevskis EE, Schnipper JL. J Hosp Med. 2013;8:102-109.
COMMENTARY
Medicare nonpayment, hospital falls, and unintended consequences.
Inouye SK, Brown CJ, Tinetti ME. N Engl J Med. 2009;360:2390-2393. 
STUDY
Is patient safety improving? National trends in patient safety indicators: 1998–2007.
Downey JR, Hernandez-Boussard T, Banka G, Morton JM. Health Serv Res. 2012;47:414-430.
STUDYclassic
How often are potential patient safety events present on admission?
Houchens RL, Elixhauser A, Romano PS. Jt Comm J Qual Patient Saf. 2008;34:154-163.
AUDIOVISUAL
Battling hospital-acquired infections.
Gross T. "Fresh Air." National Public Radio. January 9, 2008.
AUDIOVISUAL PRESENTATION
North Carolina Just Culture Journey.
Plano, TX: Just Culture Community; November 2008.
BOOK/REPORT
HealthGrades Eighth Annual Patient Safety in American Hospitals Study.
Reed K, May R. Denver, CO: HealthGrades, Inc.; March 2011.
NEWSPAPER/MAGAZINE ARTICLE
10 things your hospital won't tell you.
Kapadia R. Smart Money. October 2006;15:112-114.
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