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BOOK/REPORT
Seven Leadership Leverage Points for Organization-Level Improvement in Health Care.
Reinertsen JL, Bisognano M, Pugh MD. 2nd ed. Cambridge, MA: Institute for Healthcare Improvement; 2008.
BOOK/REPORT
Engineering a Learning Healthcare System: A Look at the Future: Workshop Summary.
Grossmann C, Goolsby WA, Olsen L, McGinnis JM; Institute of Medicine and National Academy of Engineering. Washington, DC: The National Academies Press; 2011. ISBN: 9780309120647.
COMMENTARY
Is yours a learning organization?
Garvin DA, Edmondson AC, Gino F. Harv Bus Rev. 2008;86:109-116.
NEWSPAPER/MAGAZINE ARTICLE
Hospital takes a page from Toyota.
Connolly C. MSNBC News. June 3, 2005.
COMMENTARY
Creating complex health improvement programs as mindful organizations: from theory to action.
Issel LM, Narasimha KM. J Health Organ Manag. 2007;21:166-183.
BOOK/REPORT
Acting Locally: Working in Clinical Microsystems CD-ROM.
Oakbrook Terrace, IL: Joint Commission Resources; 2005. ISBN: 0866889868.
STUDY
Description and evaluation of adaptations to the Global Trigger Tool to enhance value to adverse event reduction efforts.
Kennerly DA, Saldaña M, Kudyakov R, da Graca B, Nicewander D, Compton J. J Patient Saf. 2013 Jan 30; [Epub ahead of print].
BOOK/REPORTclassic
The Fifth Discipline.
Senge PM. New York, NY: Random House; 1990.
STUDYclassic
Building a learning organization.
Garvin DA. Harv Bus Rev. 1993;71:271-282.
MEETING/CONFERENCE PROCEEDINGS
Health Literacy and Patient Safety Conference.
American Medical Association (AMA) Foundation. November 16-17, 2006; Rosemont, IL.
COMMENTARY
Creating a safer health care system: finding the constraint.
Pauker SG, Zane EM, Salem DN. JAMA. 2005;294:2906-2908.
COMMENTARY
Event reporting: the value of a nonpunitive approach.
Youngberg BJ. Clin Obstet Gynecol. 2008;51:647-655.
COMMENTARY
The Safe Tables Collaborative: a statewide experience.
Wagner CA, Cecchettini D, Fletcher J. Jt Comm J Qual Patient Saf. 2011;37:206-210.
NEWSPAPER/MAGAZINE ARTICLE
Arresting death: saving 100,000 lives.
Meyers S. Trustee. January 2007;60:6-10. 
STUDY
Teaching but not learning: how medical residency programs handle errors.
Hoff TJ, Pohl H, Bartfield J. J Org Behav. 2006;27:869-896.
STUDY
Quality improvement for patient safety: project-level versus program-level learning.
Rivard PE, Parker VA, Rosen AK. Health Care Manage Rev. 2013;38:40-50.
COMMENTARY
Seeing systems in health care organizations.
Friedman LH, King JB, Bella D. Physician Exec. Jul-Aug 2007;33:20-29.
STUDY
Improving Papanicolaou test quality and reducing medical errors by using Toyota production system methods.
Raab SS, Andrew-Jaja C, Condel JL, Dabbs DJ. Am J Obstet Gynecol. 2006;194:57-64.
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