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NEWSPAPER/MAGAZINE ARTICLE
How safe do patients feel?
Wolosin R, Vercler L, Matthews J. Patient Safety & Quality Healthcare. November/December 2005;2:40-44.
NEWSPAPER/MAGAZINE ARTICLE
Fixing America's hospitals.
Newsweek. October 16, 2006:44-68, 72.
AWARD RECIPIENT
2006 Quest for Quality Prize.
Runy LA. Hosp Health Netw. September 2006. 
AUDIOVISUAL
Chasing Zero: Winning the War on Healthcare Harm.
Austin, TX: Texas Medical Institute for Technology and the Quaid Foundation; 2010.
BOOK/REPORT
Improving America's Hospitals: The Joint Commission's Annual Report on Quality and Safety 2010.
Oakbrook Terrace, IL: The Joint Commission; September 2010.
NEWSPAPER/MAGAZINE ARTICLE
Saving lives: hospitals have signed on to a six-part plan to avoid a multitude of unnecessary deaths.
Comarow A. US News & World Report. July 18, 2005;139:74,76,79.
NEWSPAPER/MAGAZINE ARTICLE
Plan aims to cut hospital deaths.
Appleby J. USA Today. June 6, 2005.
COMMENTARYclassic
Healthcare in a land called PeoplePower: nothing about me without me.
Delbanco T, Berwick DM, Boufford JI, et al. Health Expect. 2001;4:144-150.
REVIEW
Narrative review: do state laws make it easier to say "I'm sorry?"
McDonnell WM, Guenther E. Ann Intern Med. 2008;149:811-815.
NEWSPAPER/MAGAZINE ARTICLE
In a crisis, do-not-revive requests don't always work. 
Parker L. USA Today. December 19, 2006.
STUDY
Analysis of staff safety concerns.
Davidson J, Lamontagne G, Burnell L, et al. J Nurs Care Qual. 2013;28:147-152.
COMMENTARY
Liability reform should make patients safer: "Avoidable classes of events" are a key improvement.
Bovbjerg RR, Tancredi LR. J Law Med Ethics. 2005;33:478-500.
COMMENTARY
Ending extra payment for "never events"—stronger incentives for patients' safety.
Milstein A. N Engl J Med. 2009;360:2388-2390. 
COMMENTARY
Ashamed to admit it: owning up to medical error.
Ofri D. Health Aff (Millwood). 2010;29:1549-1551.
TOOLKIT
Making Strides in Safety.
Chicago, IL: American Medical Association.
BOOK/REPORT
HealthGrades Seventh Annual Patient Safety in American Hospitals Study.
Golden, CO: HealthGrades, Inc.; March 2010.
STUDYclassic
The many faces of error disclosure: a common set of elements and a definition.
Fein SP, Hilborne LH, Spiritus EM, et al. J Gen Intern Med. 2007;22:755-761.
NEWSPAPER/MAGAZINE ARTICLE
Hospitals boost patients' power as advisers.
Landro L. Wall Street Journal. August 8, 2007:D1.
NEWSPAPER/MAGAZINE ARTICLE
Get me out alive.
Feldman R. The Washington Post. May 2, 2006:HE01.
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