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United States of America
PATIENT SAFETY PRIMERS
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Device-related Complications (112)
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Health Care Providers (2207)
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BOOK/REPORT
When Things Go Wrong: Responding to Adverse Events.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
NEWSPAPER/MAGAZINE ARTICLE
When doctors say, "We're sorry."
Eisenberg D. Time Magazine. August 15, 2005;166:50.
STUDY
Patients' and physicians' attitudes regarding the disclosure of medical errors.
Gallagher TH, Waterman AD, Ebers AG, Fraser VJ, Levinson W. JAMA. 2003;289:1001-1007.
STUDY
Patient perspectives of patient–provider communication after adverse events.
Duclos CW, Eichler M, Taylor L, et al. Int J Qual Health Care. 2005;17:479-86.
STUDY
How experiencing preventable medical problems changed patients' interactions with primary health care.
Elder NC, Jacobson CJ, Zink T, Hasse L. Ann Fam Med. 2005;3:537-544.
NEWSPAPER/MAGAZINE ARTICLE
Fixing America's hospitals.
Newsweek. October 16, 2006:44-68, 72.
NEWSPAPER/MAGAZINE ARTICLE
Standards, audits, and saying I'm sorry: an engineer's family proposes solutions.
Wojcieszak D. Patient Safety Qual Healthc. May/June 2005;2:6, 8-9.
STUDY
Patients' concerns about medical errors during hospitalization.
Burroughs TE, Waterman AD, Gallagher TH, et al. Jt Comm J Qual Patient Saf. 2007;33:5-14.
COMMENTARY
Disclosing harmful pathology errors to patients.
Dintzis SM, Gallagher TH. Am J Clin Pathol. 2009;131:463-465.
NEWSPAPER/MAGAZINE ARTICLE
The best medical care in the U.S.
Arnst C. Business Week. July 17, 2006.
AUDIOVISUAL
When Things Go Wrong: Voices of Patients and Families.
Cambridge, MA: CRICO/RMF; 2006.
NEWSPAPER/MAGAZINE ARTICLE
"Sorry" works.
Murdock D. National Review Online. August 29, 2005.
REVIEW
Narrative review: do state laws make it easier to say "I'm sorry?"
McDonnell WM, Guenther E. Ann Intern Med. 2008;149:811-815.
COMMENTARY
Healthcare in a land called PeoplePower: nothing about me without me.
Delbanco T, Berwick DM, Boufford JI, et al. Health Expect. 2001;4:144-150.
NEWSPAPER/MAGAZINE ARTICLE
More families hear apologies following medical mistakes.
Greene L. St. Petersburg Times. August 19, 2008.
COMMENTARY
Unexpected intraoperative patient death: the imperatives of family- and surgeon-centered care.
Taylor D, Hassan MA, Luterman A, Rodning CB. Arch Surg. 2008;143:87-92.
STUDY
Peer support: healthcare professionals supporting each other after adverse medical events.
van Pelt F. Qual Saf Health Care. 2008;17:249-252.
NEWSPAPER/MAGAZINE ARTICLE
Noah's story: please listen.
Lord T. Patient Saf Qual Healthc. March/April 2012;9:38-41,44.
STUDY
The care transitions intervention: results of a randomized controlled trial.
Coleman EA, Parry C, Chalmers S, Min SJ. Arch Intern Med. 2006;166:1822-1828.
NEWSPAPER/MAGAZINE ARTICLE
Suit filed over Virginia Mason Medical Center's error.
Ostrom CM. Seattle Times. March 23, 2005.
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