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| 1. | Book/Report: Safe Practices 2009. |
| | National Quality Forum. Washington, DC: National Quality Forum; 2009. |
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| 2. | Study: Medical error disclosure among pediatricians: choosing carefully what we might say to parents. |
| | Loren DJ, Klein EJ, Garbutt J, et al. Arch Pediatr Adolesc Med. 2008;162:922-927. |
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| 3. | Study: Comparing patient-reported hospital adverse events with medical record review: do patients know something that hospitals do not? |
| | Weissman JS, Schneider EC, Weingart SN, et al. Ann Intern Med 2008;149:100-108. |
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| 4. | Study: Do medical inpatients who report poor service quality experience more adverse events and medical errors? |
| | Taylor BB, Marcantonio ER, Pagovich O, et al. Med Care. 2008;46:224-228. |
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| 5. | Commentary: Is hospital patient care becoming safer? A conversation with Lucian Leape. |
| | Buerhaus PI. Health Affairs. 2007;26:w687-w696. |
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| 6. | Commentary: Guilty, afraid, and alone — struggling with medical error. |
| | Delbanco T, Bell SK. N Engl J Med. 2007;357:1682-1683. |
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| 7. | Study: Physician scores on a national clinical skills examination as predictors of complaints to medical regulatory authorities. |
| | Tamblyn R, Abrahamowicz M, Dauphinee D, et al. JAMA. 2007;298:993-1001. |
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| 8. | Study: The many faces of error disclosure: a common set of elements and a definition. |
| | Fein SP, Hilborne LH, Spiritus EM, et al. J Gen Intern Med. 2007;22:755-761. |
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| 9. | Book/Report: Serious Reportable Events in Healthcare 2006 Update: A Consensus Report. |
| | Washington, DC: National Quality Forum; 2007. ISBN 1933875089. |
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| 10. | Study: Patients' concerns about medical errors during hospitalization. |
| | Burroughs TE, Waterman AD, Gallagher TH, et al. Jt Comm J Qual Patient Saf. 2007;33:5-14. |
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| 11. | Commentary: Disclosure of medical injury to patients: an improbable risk management strategy. |
| | Studdert DM, Mello MM, Gawande AA, Brennan TA, Wang YC. Health Aff (Millwood). 2007;26:215-226. |
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| 12. | Study: Choosing your words carefully: how physicians would disclose harmful medical errors to patients. |
| | Gallagher TH, Garbutt JM, Waterman AD, et al. Arch Intern Med. 2006;166:1585-1593. |
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| 13. | Study: US and Canadian physicians' attitudes and experiences regarding disclosing errors to patients. |
| | Gallagher TH, Waterman AD, Garbutt JM, et al. Arch Intern Med. 2006;166:1605-1611. |
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| 14. | Study: Disclosure of medical errors: what factors influence how patients respond? |
| | Mazor KM, Reed GW, Yood RA, Fischer MA, Baril J, Gurwitz JH. J Gen Intern Med. 2006;21:704-710. |
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| 15. | Book/Report: When Things Go Wrong: Responding to Adverse Events. |
| | A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006. |
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| 16. | Study: The long road to patient safety: a status report on patient safety systems. |
| | Longo DR, Hewett JE, Ge B, Schubert S. JAMA. 2005;294:2858-2865. |
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| 17. | Review: Communicating with patients about medical errors: a review of the literature. |
| | Mazor KM, Simon SR, Gurwitz JH. Arch Intern Med. 2004;164:1690-1697. |
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| 18. | Commentary: A middle ground on public accountability. |
| | Lee TH, Meyer GS, Brennan TA. N Engl J Med. 2004;350:2409-2412. |
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| 19. | Study: Health plan members' views about disclosure of medical errors. |
| | Mazor KM, Simon SR, Yood RA, et al. Ann Intern Med. 2004;140:409-418. |
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| 20. | Book/Report: Patient Safety: Achieving a New Standard of Care. |
| | Aspden P, Corrigan JM, Wolcott J, Erickson SM, eds for the Committee for Data Standards for Patient Safety, Institute of Medicine. Washington, DC: The National Academies Press; 2004. ISBN: 030909776. |