Journal Article
Review

Blame the patient, blame the doctor or blame the system? A meta-synthesis of qualitative studies of patient safety in primary care.

Daker-White G; Hays R; McSharry J; Giles S; Cheraghi-Sohi S; Rhodes P; Sanders C.

This study interpreted the results of 48 qualitative studies of patient safety in primary care. The conceptual model that emerged highlights the central role of effective communication between patients and health care staff and the risks electronic systems may introduce by interrupting opportunities for face-to-face communication.