Journal Article
Study

Changes in physician practice patterns after implementation of a communication-and-resolution program.

Helmchen LA; Lambert BL; McDonald TB.

Programs to disclose errors and offer compensation, known as communication-and-resolution programs, have been shown to reduce malpractice claims. This pre–post study found that the growth of diagnostic testing for chest pain slowed after implementation of a communication-and-resolution program. The authors suggest further study to determine whether these results represent an appropriate reduction in unnecessary testing.