A communication training program to encourage speaking-up behavior in surgical oncology.

Thomas A. D'Agostino; Philip A. Bialer; Chasity B. Walters; Aileen Killen; Hrafn O. Sigurdsson; Patricia A. Parker

Study

A communication training program to encourage speaking-up behavior in surgical oncology.

October 11, 2017

D'Agostino TA, Bialer PA, Walters CB, et al. AORN J. 2017;106(4):295-305.

View more articles from the same authors.

Reluctance of health care team members to speak up about safety concerns can hinder patient safety. This pre–post study of a communication training program used findings from interdisciplinary focus groups to address barriers to speaking up. The training was highly rated and authors believe it has potential to improve team communication.

PubMed citation

Available at

Related Resources From the Same Author(s)

Introduction to the STS National Database Series: outcomes analysis, quality improvement, and patient safety.

November 18, 2015

Analysis and prioritization of near-miss adverse events in a radiology department.

May 11, 2011

Towards a model of surgeons' leadership in the operating room.

March 9, 2011

Availability of Spanish prescription labels.

March 1, 2006

Risk factors for adverse events in patients with breast, colorectal, and lung cancer.

May 23, 2018

Preventable and mitigable adverse events in cancer care: measuring risk and harm across the continuum.

September 6, 2017

Performance of a trigger tool for identifying adverse events in oncology.

July 19, 2017

Patient perceptions of mistakes in ambulatory care.

September 22, 2010

Patient safety incidents associated with airway devices in critical care: a review of reports to the UK National Patient Safety Agency.

February 18, 2009

Preventable and non-preventable adverse drug events in hospitalized patients: a prospective chart review in the Netherlands.

November 9, 2011

A new safety event reporting system improves physician reporting in the surgical intensive care unit.

June 14, 2006

Theorizing about systems: an ecological task for patient safety research.

April 27, 2005

Impact of introducing an electronic physiological surveillance system on hospital mortality.

October 15, 2014

Blending evidence and innovation: improving intershift handoffs in a multihospital setting.

January 11, 2012

Association of coworker reports about unprofessional behavior by surgeons with surgical complications in their patients.

July 10, 2019

Adverse-event-reporting practices by US hospitals: results of a national survey.

January 7, 2009

Decreasing prescribing errors in antimicrobial stewardship program-restricted medications.

April 10, 2024

Laboratory session to improve first-year pharmacy students' knowledge and confidence concerning the prevention of medication errors.

November 11, 2009

Assessing frequency and risk of weight entry errors in pediatrics.

February 15, 2017

Systematic error and cognitive bias in obstetric ultrasound.

May 15, 2019

Associations between organizational communication and patients' experience of prolonged emotional impact following medical errors.

April 17, 2024

Building social capital in healthcare organizations: thinking ecologically for safer care.

August 20, 2008

Vital sign abnormalities, rapid response, and adverse outcomes in hospitalized patients.

January 30, 2013

Preventable harm occurring to critically ill children.

September 5, 2007

Point prevalence of surgical checklist use in Europe: relationship with hospital mortality.

February 25, 2015

Team training: implications for emergency and critical care pediatrics.

May 28, 2008

Major congenital malformations after first-trimester exposure to ACE inhibitors.

June 21, 2006

Strategies used by critical care nurses to identify, interrupt, and correct medical errors.

November 17, 2010

Impact of interruptions, distractions, and cognitive load on procedure failures and medication administration errors.

July 19, 2017

Internally-developed online adverse drug reaction and medication error reporting systems.

June 7, 2006

Incorporation of quality and safety principles in maintenance of certification: a qualitative analysis of American Board of Medical Specialties member boards.

September 12, 2018

Quality improvement for patient safety: project-level versus program-level learning.

February 22, 2012

Implementing an error disclosure coaching model: a multicenter case study.

February 22, 2017

The disclosure dilemma—large-scale adverse events.

September 8, 2010

Standard drug concentrations and smart-pump technology reduce continuous-medication-infusion errors in pediatric patients.

July 20, 2005

The perfect storm: exam of a medical error and factors contributing to its possible escalation.

June 23, 2021

Patients' and families' perspectives of patient safety at the end of life: a video-reflexive ethnography study.

March 30, 2016

Interrater agreement with a standard scheme for classifying medication errors.

January 24, 2007

Using a learning system approach to improve safety for prone-position ventilation patients.

April 26, 2023

Use of unsolicited patient observations to identify surgeons with increased risk for postoperative complications.

March 1, 2017

Reducing interdisciplinary communication failures through secure text messaging: a quality improvement project.

March 21, 2018

Diagnostic error experiences of patients and families with limited English-language health literacy or disadvantaged socioeconomic position in a cross-sectional US population-based survey.

February 16, 2022

Mistakes and disclosure.

April 23, 2008

Improving communication and response to clinical deterioration to increase patient safety in the intensive care unit.

October 19, 2022

A just culture after Mid Staffordshire.

March 26, 2014

Laparoscopic bile duct injury: understanding the psychology and heuristics of the error.

February 11, 2009

Bar-code technology for medication administration: medication errors and nurse satisfaction.

May 27, 2009

Multidisciplinary approaches to reducing error and risk in a patient care setting.

March 6, 2005

Can residents detect errors in technique while observing central line insertions?

September 27, 2017

Reducing administrative harm in medicine - clinicians and administrators together.

July 6, 2022

New technology for transfusion safety.

November 29, 2006

Improving the accuracy of patient identification in the medication-use process.

February 8, 2006

Reducing prescribing errors in hospitalized children on the ketogenic diet.

February 24, 2021

Communication gaps and readmissions to hospital for patients aged 75 years and older: observational study.

February 27, 2008

Nurse burnout predicts self-reported medication administration errors in acute care hospitals.

January 20, 2021

Automated identification of antibiotic overdoses and adverse drug events via analysis of prescribing alerts and medication administration records.

August 24, 2016

Using coworker observations to promote accountability for disrespectful and unsafe behaviors by physicians and advanced practice professionals.

March 30, 2016

Strategies for flipping the script on opioid overprescribing.

November 23, 2016

Minnesota Hospital Association Statewide Project: SAFE from FALLS.

May 23, 2012

Development and evaluation of an observational tool for assessing surgical flow disruptions and their impact on surgical performance.

February 17, 2010

Advanced auditory displays and head-mounted displays: advantages and disadvantages for monitoring by the distracted anesthesiologist.

June 25, 2008

ASHP national survey of pharmacy practice in hospital settings: dispensing and administration—2017.

October 31, 2018

ASHP national survey of pharmacy practice in hospital settings: monitoring and patient education—2015.

September 14, 2016

ASHP national survey of pharmacy practice in hospital settings: dispensing and administration—2014.

August 12, 2015

ASHP national survey of pharmacy practice in hospital settings: prescribing and transcribing—2010.

June 6, 2012

ASHP national survey of pharmacy practice in hospital settings: monitoring and patient education—2009.

June 13, 2012

ASHP national survey of pharmacy practice in hospital settings: dispensing and administration—2011.

May 9, 2012

ASHP national survey of pharmacy practice in hospital settings: prescribing and transcribing—2016.

September 20, 2017

Patient safety in community dementia services: what can we learn from the experiences of caregivers and healthcare professionals?

February 15, 2017

ASHP national survey of pharmacy practice in hospital settings: prescribing and transcribing—2013.

July 23, 2014

ASHP national survey of pharmacy practice in hospital settings: dispensing and administration—2008.

May 20, 2009

ASHP national survey of pharmacy practice in hospital settings: prescribing and transcribing—2007.

June 4, 2008

Utility of an online medication-error-reporting system.

November 23, 2005

Applying human-centered design thinking to enhance safety in the OR.

May 24, 2017

Involvement of parents in critical incidents in a neonatal-paediatric intensive care unit.

December 16, 2009

Opportunities to improve informed consent with AHRQ training modules.

June 13, 2018

Development of the pharmacy safety climate questionnaire: a principal components analysis.

March 11, 2009

Implementing a pre-operative checklist to increase patient safety: a 1-year follow-up of personnel attitudes.

September 16, 2009

Surgical complications and their implications for surgeons' well-being.

January 22, 2014

The computerized rounding report: implementation of a model system to support transitions of care.

August 3, 2011

What became of the 'eyes and the ears'?: exploring the challenges to reporting poor quality of care among trainee medical staff.

August 11, 2021

Diagnosis is a team sport—partnering with allied health professionals to reduce diagnostic errors: a case study on the role of a vestibular therapist in diagnosing dizziness.

July 27, 2016

Finding the patient in patient safety.

February 13, 2013

A study of the frequency and rationale for overriding allergy warnings in a computerized prescriber order entry system.

June 20, 2007

Strategies used by nurses to recover medical errors in an academic emergency department setting.

June 14, 2006

Patient reports of undesirable events during hospitalization.

October 12, 2005

Teaching teamwork during the Neonatal Resuscitation Program: a randomized trial.

June 20, 2007

A concept analysis of undergraduate nursing students speaking up for patient safety in the patient care environment.

August 3, 2016

Clinical supervision in general practice training: the interweaving of supervisor, trainee and patient entrustment with clinical oversight, patient safety and trainee learning.

May 5, 2021

Racial disparities in child abuse medicine.

November 3, 2021

Systematically improving physician assignment during in-hospital transitions of care by enhancing a preexisting hospital electronic health record.

July 1, 2009

Challenges of implementing a communication-and-resolution program where multiple organizations must cooperate.

December 21, 2016

Factors associated with intern fatigue.

October 8, 2008

Building a culture of safety in ophthalmology.

November 2, 2016

The impact of technology on safe medicines use and pharmacy practice in the US.

January 30, 2019

Unpredictable drug shortages: an ethical framework for short-term rationing in hospitals.

April 4, 2012

Zero preventable deaths after traumatic injury: an achievable goal.

July 12, 2017

Emergency department medication lists are not accurate.

November 12, 2008

A case of adverse drug reaction induced by dispensing error.

November 7, 2012

Non-intercepted dose errors in prescribing antineoplastic treatment: a prospective, comparative cohort study.

March 11, 2015

Related Resources

Exploring everyday work as a dynamic non-event and adaptations to manage safety in intraoperative anaesthesia care: an interview study.

July 26, 2023

TeamSTEPPS: Strategies and Tools to Enhance Performance and Patient Safety.

July 23, 2023

Understanding ultrarare adverse events - lessons learned from a twelve-year review of intraoperative deaths at an academic medical center.

June 21, 2023

Measuring team hierarchy during high-stakes clinical decision making: development and validation of a new behavioral observation method.

April 12, 2023

Journal Article

Study

A novel approach for engagement in team training in high-technology surgery: the robotic-assisted surgery olympics.

March 29, 2023

Intraoperative code blue: improving teamwork and code response through interprofessional, in situ simulation.

October 26, 2022

Handoffs and teamwork: a framework for care transition communication.

June 29, 2022

Exploring system features of primary care practices that promote better providers' clinical work satisfaction: a qualitative comparative analysis.

May 18, 2022

Non-technical skills in surgery during the COVID-19 pandemic: an observational study.

March 9, 2022

Evaluation of communication and safety behaviors during hospital-wide code response simulation.

March 2, 2022

Malpractice cases in breast surgery: an assessment of litigation involving surgeons.

December 1, 2021

Effects of a brief team training program on surgical teams' nontechnical skills: an interrupted time-series study.

August 11, 2021

TeamSTEPPS for the COVID-19 Crisis.

February 10, 2021

A multisite study of interprofessional teamwork and collaboration on general medical services.

November 25, 2020

Interprofessional/interdisciplinary teamwork during the early COVID-19 pandemic: experience from a children's hospital within an academic health center.

August 12, 2020

Impact of simulation-based closed-loop communication training on medical errors in a pediatric emergency department.

May 6, 2020

Coronavirus strains hospitals, cancer patients face treatment delays, uncertainty.

April 15, 2020

Teamwork Toolkit.

July 24, 2019

Delivering high reliability in maternity care: in situ simulation as a source of organisational resilience.

July 10, 2019

Exposure to incivility hinders clinical performance in a simulated operative crisis.

June 26, 2019

Interventions to reduce burnout and improve resilience: impact on a health system's outcomes.

June 12, 2019

WebM&M Cases

If You Say So: Taking a Syringe at Face Value in the Operating Room

June 1, 2019

WebM&M Cases

Good Catch in the Operating Room

May 1, 2019

Learning From Invited Reviews.

April 10, 2019

Failure to debrief after critical events in anesthesia is associated with failures in communication during the event.

March 20, 2019

Challenging authority and speaking up in the operating room environment: a narrative synthesis.

February 27, 2019

Is there evidence of a July effect among patients undergoing hysterectomy surgery?

October 10, 2018

Supporting doctors as healthcare quality and safety advocates: recommendations from the Association of Surgeons in Training (ASiT).

July 25, 2018

Creating a safer operating room: groups, team dynamics and crew resource management principles.

June 6, 2018

The effects of crew resource management on teamwork and safety climate at Veterans Health Administration facilities.

December 6, 2017

See More About The Topic

Operating Room

Facility and Group Administrators

Educators

Surgical Oncology

Psychological and Social Complications

A communication training program to encourage speaking-up behavior in surgical oncology.

A novel approach for engagement in team training in high-technology surgery: the robotic-assisted surgery olympics.

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

A communication training program to encourage speaking-up behavior in surgical oncology.

A novel approach for engagement in team training in high-technology surgery: the robotic-assisted surgery olympics.

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Submit Your Innovations

Continue as a Guest

Continue Logged In

Submit Your Innovations

Continue as a Guest

Continue logged in

New Users to the PSNet site