Compensation claims in Danish emergency care: identifying hot spots and blind spots in the quality of care.

Lars Morsø; Søren Birkeland; Sisse Walløe; Claire Gudex; Mikkel Brabrand; Kim L Mikkelsen; Søren Bie Bogh

Study

Compensation claims in Danish emergency care: identifying hot spots and blind spots in the quality of care.

May 11, 2022

Morsø L, Birkeland S, Walløe S, et al. Jt Comm J Qual Patient Saf. 2022;48(5):271-279.

View more articles from the same authors.

Patient complaints can provide insights into safety threats and system weaknesses. This study used the healthcare complaints analysis tool (HCAT) to identify and categorize safety problems in emergency care. Most problems arose during examination/diagnosis and frequently resulted in diagnostic errors or errors of omission.

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See More About The Topic

Emergency Departments

Quality and Safety Professionals

Emergency Medicine

Diagnostic Errors

Noncognitive Errors ("Slips and Lapses")

Compensation claims in Danish emergency care: identifying hot spots and blind spots in the quality of care.

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