Journal Article
Study

Connecting perspectives on quality and safety: patient-level linkage of incident, adverse event and complaint data.

de Vos MS; Hamming JF; Chua-Hendriks JJC; Marang-van de Mheen PJ.

Safety events in hospitalized patients are captured in three ways: incident reports (process problems), adverse event reports (patient harm), and patient complaints. Among Dutch surgical patients, the three methods captured unique problems, but patients with an incident reported were more likely to experience an adverse event, even if the two were clinically unrelated.